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"Staff were wonderful! Extremely courteous and helpful, very professional. Their dedication to making the stay a positive one really elevated the experience. Room (5th floor) was a great size, clean, very comfortable. Had everything you might require for a stay in the room and everything was good quality. We had one meal in the restaurant and it was great. Food was delicious and service was quick, efficient and attentive. Really impressed. Would absolutely stay again. "

"very clean"

"Had a brilliant stay here! Hotel was in a great location for Waverley station, shops and the theatre. Staff were all so lovely and approachable. Rooms were a good size, well decorated and clean. Breakfast was varied and tasteful. The spa was lush! Only minor issues were that we had booked two twin rooms and neither rooms actually had twin beds. Both had double beds made up. Not a big issue for us as it was a mother and daughter pair staying in both rooms but might not be appropriate for other...

"Nice stay, a but loud due to the ongoing painting work, hopefully next time it would be a nicer experience "

"Been staying for 26 years and very pleasant every time we visit "

"My most recent stay was after a full returb of the property. It was good as it was before and stayed many times. The improvements are a great addition."

"Location was excellent. Very quiet. Large rooms. Bath and shower in room. "

"From the outside, the hotel looks like a small castle. Inside, the hotel was clean, the staff was very nice, polite, they explained a lot of history in Edinburgh to us, which was amazing. The breakfest was a large assortment of anything you could think of. I hightly recommend anyone who visits Edinburgh to stay here. In walking distance to everything,"