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Hotel Casa Regina

2.0 star property
Pet-friendly hotel with a 24-hour front desk connected to a shopping center in Felipe Carrillo Puerto

Choose dates to view prices

Photo gallery for Hotel Casa Regina

Reception
Exterior
Family Room | Free WiFi, bed sheets
Garden
Standard Room, 2 Queen Beds | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

About the neighborhood

Map
Calle 68 812, Centro, Felipe Carrillo Puerto, QROO, 77200

What's nearby

  • Pueblo Felipe Carrillo Plaza - 5 min walk - 0.4 km
  • Santuario de la Cruz Parlante - 6 min walk - 0.6 km
  • Centro Cultural Chan Santa Cruz - 6 min walk - 0.6 km

Restaurants

  • ‪El Faisán y el Venado - ‬6 min walk
  • ‪Tendejón y antojitos "Los 4 Hermanos - ‬4 min walk
  • ‪El Pastorcito Maya - ‬2 min walk
  • ‪Tierra Café - ‬7 min walk
  • ‪Taquería "Tumben Kin - ‬2 min walk

About this property

Hotel Casa Regina

Hotel connected to a shopping center
Hotel Casa Regina provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • Smoke-free premises
Room features
All guestrooms at Hotel Casa Regina include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 21-inch TVs with satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

OYO Hotel Casa Regina
Hotel Casa Regina Hotel
Hotel Casa Regina Felipe Carrillo Puerto
Hotel Casa Regina Hotel Felipe Carrillo Puerto

Frequently asked questions

Is Hotel Casa Regina pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Casa Regina?

Hotel Casa Regina doesn't offer parking.

What time is check-in at Hotel Casa Regina?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Regina?

Check-out is at noon.

Where is Hotel Casa Regina located?

Located in the heart of Felipe Carrillo Puerto, this hotel is within a 10-minute walk of Pueblo Felipe Carrillo Plaza, Santuario de la Cruz Parlante, and Centro Cultural Chan Santa Cruz.

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Hotel Casa Regina Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Servicio recepción
El servicio en recepción bastante regular, muy poco serviciales los empleados
Stayed 1 night in Jan 2021

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value basic accommodation.
We stayed here to escape a hurricane with the kids. There is not official parking you need to park on the street. Staff were friendly and help full. We had to ask for a sheet that was missing and also towels. Room is small and basic and branded OYO. The shower didn't have very hot water so that was disappointing. But TV worked. No fridge just basic room as you see in the image. But nice staff and fulfilled its purpose.
Stayed 1 night in Oct 2020

8/10 Good

Jorge

Liked: Staff & service
Recomendable para estancias cortas
El personal es muy amable, se esfuerzan por darte el mejor servicio. Las habitaciones son un poco oscuras y hay focos que no funcionan, en la habitación que nos tocó el extractor de aire del baño estaba averiado, fuera de eso el resto de cosas funcionan bien. Recomendable para estancias cortas y económicas, ya que el precio es inmejorable.
Stayed 4 nights in Nov 2020

8/10 Good

Joe, Playa Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The AC unit worked great the television worked all in all was a nice stay
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020