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"Paul at the front was a doll. Give him a raise. "

"Only negative was other guests yelling in the hallway at 3am."

"Good hotel but a little noisy at night with downtown street traffic and sirens."

"Hotel staff were VERY helpful and friendly! My only complaint is that it’s in a noisy area, but would recommend! "

"Employees were really nice, room was clean and comfortable. The hotel itself had a handful of dining options around the way and even an arcade across the street. They held our luggage after check out until we were ready to leave. "

"A lovely experience at a great hotel. We particularly loved the free cocktails at 5 every day! A nice touch. "

"Nice clean rooms, good staff, overall enjoyed our stay, would definitely stay again, but, will chose room with a view, read below. Just avoid getting a room on the backaide of the building,see map, you'll know what i mean, the next building is 20ft away, with a service rd below, garbage trucks in the morning, and the proximity of the buildings enchances the...hearing experience lol, at like 5 am..lol"

"I was in & out for work, but the staff made me feel so welcome- like I'd been there before & they knew me. Citizen M hotels alway delivers a fun vibe & good people- wherever I go, around the world. "

"Our family loved the proximity to the National Mall. There were dining and drinking options on site. Plus, the property was well kept. We would stay there again. "