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"Enjoyable stay."

"Stayed in a spa room and it was lovely. Best bed ever, very comfortable. Complementary drinks included in the fridge was a nice touch. Breakfast was lovely and the restaurant food generally was excellent although a little bit pricey."

"Lovely staff on reception although there was a queue it went down quickly. Room nice clean with tea/coffee making facilities. Nice clean bathroom with nice extra large bath towels and a wide selection of toiletries. Lovely comfortable bed. Would I stay here again? Definitely Would I recommend to a friend? Absolutely."

"Good value for money, excellent customer service..... They made you feel a valued customer. Excellent all round."

"It was good"

"Very central to everything I wanted and staff were extremely helpful. The rooms were amazing "

"Lovely old hotel in the midst of a major renovation. We were booked into a newly renovated room which was nicely decorated, spacious and comfortable. There was some noise from renovations on weekdays but it was not particularly bothersome. The location is great - essentially equidistant between the Abbey and Roman Baths and the Circus and Royal Crescent. Buffet breakfast was very good and staff was inviting and helpful. Overall a very nice hotel. "

"Stayed in room 225. Lovely clean room, comfortable beds. (Would be nice to have a fridge in room). Already booked a return reservation."

"Fantastic peaceful nights sleep and the food/ breakfast was brilliant as well"