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"Alles perfekt"

"Das Hotel sieht von außen nicht sehr einladend aus, aber ist innen schön und neuwertig gestaltet. Für ein SPA-Hotel erwarte ich eigentlich, das Bademantel und Schlappen im Zimmer sind. Der Bademantel konnte jedoch für eine Leihgebühr von 8€ an der Rezeption geholt werden. Pappschlappen gab es nicht. "

"Excellent hotel, staff amazing, highly recommend."

"Very good and spacious "

"Great breakfast."

"I chose this hotel due to its idyllic look & since I was traveling with 4 colleagues, they all booked here too. On arrival, found out you don’t stay in the schloss, rather a very unattractive side building, freezing cold, tiny room. The restaurant was closed, another reason I had chosen this hotel was because it had a restaurant, nobody told us it would be closed. Very poor. The service was friendly at breakfast & that’s my reason for ranking this at okay. The lady was lovely & made our start to each day a pleasant one ."

"Great hotel for a great price. Clean, modern, well equipped. Quadruple room was great for us and our two kids. Would love to have parking better marked as well as signs at the back entrance. We arrived after dark and it was a bit uncomfortable driving around back of the building, but once we found our way it was just fine. Would certainly stay here again!"

"The checkin was really unprofessional, nothing was prepared, all data had to be filled out again on paper, the staff was absolutely not welcoming. They did not even inform me about a 25 EUR early checkin fee upfront. They gave me a room right above the smoking area. It smelled and was noisy. At the checkout they claimed I had breakfast. Never did and never ordered it. The front desk staff was not welcoming or friendly at all. Not what I expected at this house. Poor!"

"The staff went above and beyond for us during our stay! The hotel is incredibly historic and charming. I highly recommend adding the breakfast to your stay. Jena is an absolute gem of a city and we would love to stay here again!"