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"This was our first time traveling in Indonesia and the staff at Batatu Resort were incredibly helpful in answering all our questions and setting us up with transportation, recommendations, and helping us navigate the area. They went the extra mile to make us feel welcomed with personal chats as we came and went - always filled with humor and warmth!! Delicious menu available for prompt and courteous room service, beautiful mature gardens on the ground, definitely more quiet than staying in Kuta proper, but good to realize resort is in a neighborhood though the grounds are secluded and private feeling! Highly recommend the private pool villa! We will stay here again 🌺🙏"

"very friendly staff with new and clean facility. we rented a motorbike to go about. "

"I loved the view of Kuta beach absolutely stunning. Also enjoyed the prayers and chants coming from the mosques. The employees were made you feel welcome and always ready to help you. The room was perfect! Very clean with daily maid service. There’s a restaurant on the property and room service available. The best part having your own private pool!!"

"Amazing location on high ground overlooking the beach. Downside is not being close to water which disnt bother us."

"Great staff, good food and lovely staff. Thanks for a great stay and looking forward to a return visit at the end of March!"

"It was wonderful and right in the center of everything!"

"I booked this last minute due to a two day flight delay and what a treat. The staff are super friendly and attentive. The place itself made us feel spoiled. They offer free rides on scooters if you want to go anywhere. Afternoon tea with homemade chocolate treats. Highly recommend!"

"This was our favourite place we stayed while traveling around Indonesia. Great location with really good restaurants close by. The staff were outstanding. Beautiful grounds & great pools. The breakfast included with our stay was also very good."

"I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!"