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"Staff were extremely helpful, food excellent and the view was great."

"No lift to ground floor. There's an escalator, but only runs in one direction depending on time of day. "

"Hotel exceeded our expectations. Was clean, great facilities and easy to check in considering we didn’t speak Japanese. "

"We had a lovely stay! The dinner and breakfast were really good! The owner is super nice, the place is very clean and comfortable. The area is beautiful and quiet."

"The service was really professional and helpful. Gave us extra blanket because we were very cold. Would recommend :)"

"It little bit difficult to find the hotel from train station. Well price and service"

"Wonderful hotel. Very quiet. Our room was huge!"

"The service was excellent. The staff went above and beyond to make our stay a positive experience. The only reason for putting 4 stars is that the bathroom in our room had a strong ammonia smell. Also, as a heads up, I went with my elderly mother and the building had steep stairs to get to the bath and dining, and the room was not exactly barrier free and we tripped over a couple of times (We didn't think much of it at the time of booking, so it's our fault) Otherwise, it was a great!"