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"Good"

"It's was really good, I forgot to ask for an early check-in but theh saw me sitting outside waiting let me check in early which was super nice, I did nock to ask if I could leave my bags but the only staff there at the time was deaf, so that's okay. The room was good and comfy and warm. And the bath was amazing highly recommend. I unfortunately didn't get to try the breakfast but there is an unagi place that opens at 11 they recommend which was good The only drawback is the urinals, they need to be flushed more. They need to use a enzyme cleaner to breakdown the crystals. If they don't do this the smell will get worse but it'll also get blocked."

"Perfect onsen with various & good quality tea. Room is super comfort with spetacular view of the lake. Onsen is also very good quality and very relaxing"

"温泉があるのでゆっくり出来ます。時間も長い。"

"Hotel exceeded our expectations. Was clean, great facilities and easy to check in considering we didn’t speak Japanese. "

"The only issue was not a lot of English spoken. But we managed well otherwise. Close for us to visit relatives."

"The service was really professional and helpful. Gave us extra blanket because we were very cold. Would recommend :)"