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Best Western Hotel Universel Drummondville

3.5 star property
Eco-certified hotel with free parking connected to the convention center in Drummondville

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Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Memory foam beds, desk, laptop workspace, blackout drapes
Daily full breakfast for a fee
Interior entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AED 378
AED 449 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Refrigerator
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hôtel & Suites Le Dauphin Drummondville

  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,004 reviews
The price is AED 333
AED 396 total
includes taxes & fees
4 Mar - 5 Mar
Hôtel & Suites Le Dauphin Drummondville

About the neighborhood

Map
915 rue Hains, Drummondville, QC, J2C3A1

What's nearby

  • Centrexpo Cogeco Drummondville - 14 min walk
  • Drummondville Golf and Curling Club - 4 min drive
  • Wodyatt Park - 5 min drive
  • Maison des arts Desjardins Drummondville - 5 min drive
  • Village Québécois d'Antan - 6 min drive

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Cafe St Pierre - ‬4 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Resto du Quartier - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-certified hotel near Village Québécois d'Antan
Located close to Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and ATM/banking services
  • 21 meeting rooms, a reception hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms include comforts such as first-run movies and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and showers
  • 42-inch TVs with premium channels and first-run movies
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 7-30 for adults and CAD 5-12 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms - 21

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • First-run movies
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Does Best Western Hotel Universel Drummondville have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Best Western Hotel Universel Drummondville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 150 per stay and a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western Hotel Universel Drummondville?

Self parking is free at this property.

What time is check-in at Best Western Hotel Universel Drummondville?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Hotel Universel Drummondville?

Check-out is at noon.

Where is Best Western Hotel Universel Drummondville located?

Situated in the business district, this eco-certified hotel is within 3 mi (5 km) of Drummondville Golf and Curling Club, Maison des arts Desjardins Drummondville, and Village Québécois d'Antan.

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Best Western Hotel Universel Drummondville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient restaurant in hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very clean and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice. Clean hotel. It would be nice to have a continental breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Marie-Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient hotel near highway 20
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Premjayanth

Disliked: Amenities
Couldn't reach Quebec because of the winter storms during the family day weekend and no refund or credit was given
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
It was a little hard to find a good parking spot
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always on the go and ready for you, you don’t have to wait long for results or service on something. Overall quite satisfied!
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice and clean with good amenities. Parking was limited at times otherwise all good.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness
no problems
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel at a reasonable price.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good family stay with pool and decent restaurant
Stayed 1 night in Aug 2024

6/10 Okay

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A very slow check in, waited in queue for 15. minutes
Stayed 1 night in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Nice restaurant but it is very busy and it took some time to be seated and get our bill
Stayed 1 night in Oct 2024

10/10 Excellent

elias

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Pleasant front desk, room was clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a lovely hotel. Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Carlene

Liked: Cleanliness
Great hotel
Stayed 1 night in Jul 2024

4/10 Poor

Emerie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked into our room, got settled. About 30 minutes later someone else (another couple ) came into our room The desk gave them the same key. When I approached the desk, he says it was a system error. We switched rooms as we had a small dog.
Stayed 1 night in Dec 2024

8/10 Good

neil

Liked: Cleanliness
Middle of the road for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture on the building face. Great flowers out front. Comfy beds and quiet. Sweet place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable,the staff were helpful,
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were great! Clean, spacious rooms, excellent service. Really nice restaurant on site
Stayed 1 night in Aug 2024