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"Excellent location, friendly staff goes out of their way to be helpful. Easy walk to the Kotel and Ben Yahuda Street. Very pleasant ambiance. I will stay here every time I come to Jerusalem. "

"Excellent "

"The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too. "

"The Herbert Samuel in Jerusalem provides incredible value for money and world-leading service. Every staff member I encountered was friendly, professional, helpful, and committed to customer service. Nothing was too much trouble for them, and they always followed up on requests to make sure things had been sorted or resolved. It's not the cheapest hotel around this area, but with the Herbert Samuel, you get way more than you pay for. I look forward to my next stay there. "

"Nice large outdoor pool! Plenty of parking on premises for free. Nice breakfast!"

"Food was excellent. Service also very good."

"Amazing service, good food, room can use update. "

"Was good place to be in the heart of Jerusalem "

"Nice and cozy "