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"Wonderful people makes everything wonderful and it have been standard for this hotel. Manager Farhana and her front desk staff members have been extremely courteous and demonstrated outstanding professionalism towards their guests. It’s not only me, but most of the guests have same warm feelings and receive top quality hospitality from everyone. Manager, chef and everyone in cafeteria (lobby restaurant), always have provided exceptional services and exceeded expectations for me as well as other guests. One small suggestion for main entrance security staff. I suggest administrators must keep an eye on them. They demonstrated some laziness and slow. Also sometimes they have been asking for tips to the walking customers and car passengers. I think proper training and discipline can improve their productivity and behaviors."

"Really great location close to the airport so you get to avoid some of the traffic in the city. Staff at the hotel were all great start to finish, the food at the restaurants and room service was excellent and the staff were always attentive and available. The hotel driver (Khokon) was also great, was always on time and easy to communicate with. "

"Staff were helpful and polite. Room was clean and will highly recommend anyone coming to this area to stay here. "

"Location was good and facilities were ok. Only problem was the air conditioner which made a bit too much noise. Best part of the stay was the service from the morning reception team Ripon, Chadni and Maisha who were really helpful with everything."