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"Staff is excellent. "

"Check in was quick but the room wasn’t clean with sand all over the floor. The room didn’t have any towels at all. Had to call the housekeeper at midnight to get towels. The shower took 15 minutes to have hot water running. "

"Amazing hotel and staff, our 2 nights stay was wonderful with very tasty buffet food for breakfast and dinner. Will visit again. "

"An immaculate heritage building with welcoming staff and delicious homemade food. The hospitality was perfect, and I look forward to my return. "

"A few km outside Jaffna. Friendly informative owner who we had informative conversations. The hotel offered Sri Lankan menu - which we didn’t use as we were out and about in Jaffna. A variety of people staying at hotel , both srilankans and Europeans. Rooms were spacious . Bathroom could have been better maintained , we were happy overall. Would recommend if you are looking for a convenient interesting place to stay. Thank you for an enjoyable stay. "

"Perfect place "

"This hotel is very clean and very supportive staffs. "

"When booking through Expedia website, the details that were provided for the stay was Jaffna Heritage Hotel but confirmed details showed Jaffna Heritage Villa. Both managed by same owners and we thought we booked the hotel rather than the Villa. I had already raised this with Expedia but no response!! In future, I will use other booking platforms so that issues raised are resolved promptly. "

"Due to the Full-moon celebrations we had made a booking days in advance, which had been confirmed in writing. On the day of arrival when we called the hotel to inform that our train would be an hour late, they claimed we didn’t have a booking. They even put the phone down on us. "

"Home atmosphere, safe & catered to my needs exceptionally well. "

"Gut jetzt ist zu heiss serson "

"Was good"