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"Absolutely fabulous experience. The staff were all so incredibly friendly and helpful, the rooms were immaculate and our guide on our game drives was exceptional and very knowledgeble. The food was really tasty and there were lots of choices. I would definitely recommend this venue. "

"The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!"

"Massively impacted by rain floods which made main road leading to and fro the lodge near to impossible to navigate on or over. Rivulets and erosion break offs. Staff dedicated and committed, food varied and 3-meal buffet style offered plenty of choices. Accommodation naturally rustic and 'hut-like' as one would expect and seek out on a Safari tour. Electricity generally generator-powered and solar-supported. Nice rustic setting overall and strong efforts made of daily outdoor maintenance being undertaken. "

"I appreciated how clean the tents were and very comfortable. The shower also had hot water. The staff especially Alex was friendly and the food was in plenty!"

"Incredible resort!!! I’ve now stayed here twice - once solo and once with my family. Both experiences were extraordinary! Fantastic service, beautiful property, amazing game drives (ask for Patrick!)"

"The facilities were very clean and the staff very professional! Awesome experience being inside the Masai Mara reservation park! Is one for the bucket list!"

"Great experience and beautiful property "

"Amazing place with great service and staff. Very comfortable rooms and food was excellent. Wished we stayed longer and definitely return. "

"extend the hot water time"