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"I had an amazing time at Nishimuraya Hotel Shogetsutei—every minute was a true pleasure. The stay includes free access to all 7 public onsens in Kinosaki, which made the experience even more special. The breakfast and dinner were exceptional, with beautifully prepared meals that highlighted local flavors. What truly stood out was the outstanding hospitality. Every staff member was incredibly attentive, kind, and knowledgeable, making me feel genuinely cared for. I especially appreciated the serene natural setting and the private onsen options, which offered peaceful moments of relaxation. The spa massage was wonderful, and the shuttle service to and from the train station made everything so convenient. I felt blessed, rejuvenated, and completely at ease during my stay. I’m already looking forward to returning. "

"Great hospitality, very friendly"

"One of the nicest places I’ve ever stayed, I regret not booking more than one night! It’s a bit expensive but definitely worth it if you wanna treat yourself to something nice on vacation."

"This was a beautiful ryokan with excellent service and delicious food! We wished we booked a few extra days!!"

"Great staff, very efficient and so nice. The breakfast was wonderful! Very modern and great space utilization. "

"Unfortunately there was only green tea and no coffee in the rooms, however, the chef sells coffee during breakfast for 100 yen which was nice to have. "

"Clean , spacious room with convenient location near the train station."

"All of staff were very helpful."

"Great location and room very big with a beautiful view on the city and mountains."