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"I stayed during new years celebration and the staff and people were kind enough to involve me in the celebrations. It was a once in a lifetime experience. Amazing staff. 👌"

"Stay away! It was the worst experience of my whole stay in Sri Lanka. I booked that hotel for 1 night. I noticed that they have a policy for late check in (after 9pm) so on the way I tried to contact them because I was afraid if I will be able to get over there on time. Me and my driver called them several times for hours before my arrival without any result. Finally we got over there about 8:30 pm but there was nobody there and all seemed like closed. We were walking around and calling for help. Finally, a man showed up and really wanted to help us. He asked us to wait and said he'll get the manager. He was trying and trying but the manager didn't respond at all so we were left in the middle of jungle without a room to stay. Fortunately we found another place. The next day I contacted Expedia to get my refund since we didn't get the room. They tried to contact the manager with no results either, after a couple of days they told me the property refused the refund. Expedia offered $25 reward. I also send an email to the property, they never responded. I am traveling around the world and never had a situation like that. Things happens and I always try to be patient and understandable but this situation shows that the property doesn't deserve over 4* reviews. I've heard that they've hired a new manager not so long ago who has an alcohol problems so be careful if you choose them!"

"This place was great, food was delicious, staff were lovely and the setting was beautiful."

"Had a great stay... only down side being we were only there for 2 nights Lovely hotel, with very friendly staff. Rooms great and well appointed.Great setting and relaxing after or before safari. Only bit of advice is dont go too late for breakfast or buffet evening meal, as its all been hoovered up. Would recommend and if we find ourself in same area again, will re book. "

"A wonderful stay at Mansala, with very friendly and helpful hosts. We had a room with balcony and two double beds for us and our son. The owner was able to arrange our safari, taxi and trip to the Elephant Transit home. All very close by. Excellent communication. They organised some water for the early morning safari and breakfast on our return. Freshly cooked and plentiful breakfast. The family were generous with their hospitality"

"Nice clean place - fantastic views"