4/10 Poor
Jose
24 January 2024
Liked: Cleanliness, staff & service
My reservation was for this property (RR Residency), but when I got there I was told that it is only for people with an Indian id, so the front desk let me talk to someone from Fab Hotels on the phone and they told me that they have space in another property. I had just traveled via a long flight, didn't have a local SIM, so I just accepted. That other hotel I got placed in was a few kilometers away in a worse location in relation to transport connectivity and nearby places and was not as nice (certainly worth less than the one I reserved). The only good thing was the service, they were quite courteous.
I'm disappointed that Expedia let me reserve if I didn't meet the criteria of being an Indian resident (unless it was just a dishonest maneuver from the hotel).
Jose
Stayed 3 nights in Jan 2024