It was a pleasure we found this property for our stay during our 4 day trip to Banff this summer.
From the day I booked this property, a few months ahead of our Alberta trip, to the day we checked out, Ivona, the property owner, made everything a breeze for us.
1. Check in process was crystal clear with step by step instructions on access code to the parking garage, condo, gym, hot tub etc,
2. Clean, spacious, well stocked, well lit condo with views of nearby mountains from every room of the condo. The balcony with mountain view was our favorite spot where we had our morning coffee.
3. She has infact kept a complementary national park pass for us to use when in Banff.
4. Clean kitchen with all necessary utensils, dishes, condiments etc were good enough for a family like mine(with kids) to make their bfast before heading out for a long day in Banff.
Ivona was very thoughtful that her kitchen had cling film, kitchen foil and bfast bags. We could make and carry bread sandwiches every day.
5. When we returned to this condo after a long day in Banff, we felt at home.
6. My son wanted me to write that the cabinet bed was extremely comfy :-)
7. Ivona was in constant touch with us through our stay, checking on us every now and then and was ready to do anything to make our stay a comfortable one. She was quick in responding to our queries.
8. Finally, Ivona gave clear checkout instructions, that made our checkout hassle free.
It was a home away from home for all of us in Banff!