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"This Holiday Inn was conveniently located and easy to get to. The fellow at the front desk, Cesar, was extremely pleasant and professional and accommodating. The beds were out-of-this-world comfortable, the room was quiet, HVAC functioned well, everything nice and clean. My only criticism of the room was that the furniture was getting a little shabby and would be a good candidate for an upgrade. On a side note, there was a heavy growth of poison ivy near the parking lot, but it's unclear if it's on the hotel's property or the neighbor's."

"The staff was excellent and were attentive at every moment."

"Nice restaurants within hotel and walkable to downtown restuarants. "

"Stayed here one night for a concert at Bank of America Stadium. Valet was closed because of the vast amount of people checking in, but it wasn’t a big deal to self park. The hotel was totally packed because of the show, so there were lines to get on the elevator, long waits at the restaurants, etc. But considering the crowds, the staff handled things well. They went out of their way to accommodate us or give us alternate options. After the concert when the crowds were especially large, they opened the service elevator to help move people more quickly which I appreciated. The only constructive feedback I have is to have more staff and stay open a bit later after the concert. There were signs for pizza until midnight after the show, but the lines were so long that they sold out before a lot of people could get food. The front desk has some shelf stable snacks (chips, cookies) and cold drinks for sale which was very much appreciated!"

"Staff is very helpful and friendly."

"Booked the king room with the giant Jacuzzi tub. Room was very clean. Had a hiccup with the plug not being attached but was able to get it in after a few attempts. The gentleman at the desk was helpful and responsive, as was the management via text message. Both check-in and checkout was smooth. No issues. Great location. Easy to get to restaurants, UNCC and entertainment. "

"Super safe and clean "

"Conveniently located in uptown; close to all the action!"

"Wonderful experience here, highly recommend."