Two biggest concerns here were service and cleanliness.
I'll start with the cleanliness. Everything in the kitchen was sticky from not having been cleaned properly. The hotplate (more on that later) was covered in dirt. Their was a foul smell emanating from the bathroom as well.
Now, the service... The dirty hotplate I mentioned, did not work. So, I brought it down to the desk to have it replaced. First off, the young lady working there would not take my word that it wasn't working and seemed skeptical. Well, it didn't work. She then said they would send up another one. So far, no real problem. 20 minutes later, no hot plate, so I went back to the desk. She then told me that they didn't have any spares, and offered no other solutions.
When I asked if she could not simply just take one from an empty room, she seemed not to think that it was acceptable to do that. I insisted, and finally got the plate, which incidentally, I needed because the room doesn't have a kettle, so you have to boil water old style.
The name of the game with hotels is service, this place failed.