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Hotel Casa Shami

3.0 star property
Hotel with spa services, near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Shami

Business Twin Room | Individually decorated, desk, free WiFi
Exterior
Exterior
Comfort Suite, Jetted Tub | Bathroom | Jetted tub, hydromassage showerhead, free toiletries, hair dryer
Jetted tub, hydromassage showerhead, free toiletries, hair dryer

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Suite, Jetted Tub

Individually decorated, desk, free WiFi

Comfort Suite, Jetted Tub

Highlights

Separate dining area
Individually decorated
Smart TV
Premium bedding
Egyptian cotton linens
Separate bedroom
Rainfall showerhead
Hair dryer
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Romantic Room

Individually decorated, desk, free WiFi

Romantic Room

Highlights

Individually decorated
Smart TV
Egyptian cotton linens
Premium bedding
20 bathrooms
Hair dryer
Hydromassage showerhead
Jetted bathtub
  • City view
  • Sleeps 2
  • 1 Queen Bed

Business Single Room

Highlights

Individually decorated
Smart TV
Egyptian cotton linens
Premium bedding
20 bathrooms
Hair dryer
Hydromassage showerhead
Jetted bathtub
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Business Twin Room

Business Twin Room | Individually decorated, desk, free WiFi

Business Twin Room

Highlights

Individually decorated
Smart TV
Egyptian cotton linens
Premium bedding
20 bathrooms
Hair dryer
Hydromassage showerhead
Jetted bathtub
  • Sleeps 2
  • 2 Large Twin Beds

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Terrace/patio

samay business hotel

Free WiFi
Breakfast available
Housekeeping
24/7 front desk
samay business hotel

About the neighborhood

Map
723 Avenida Manco Capac, Cusco, 08002

What's nearby

  • Coricancha - 15 min walk - 1.3 km
  • Plaza de Armas - 20 min walk - 1.7 km
  • Cusco Cathedral - 20 min walk - 1.7 km
  • San Pedro Market - 3 min drive - 2.1 km
  • Real Plaza Cusco - 4 min drive - 2.8 km

Getting around

  • Cusco Wanchaq Station - 5 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 11 min drive

Restaurants

  • ‪Plaza Tupac Amaru - ‬4 min walk
  • ‪Don Miguelito - ‬6 min walk
  • ‪Emiliana Traditional Restaurant - ‬7 min walk
  • ‪PizzAventura - ‬6 min walk
  • ‪Capon Chifa - ‬6 min walk

About this property

Hotel Casa Shami

Hotel near Plaza de Armas
You can look forward to a free daily manager's reception, a coffee shop/cafe, and a bar at Hotel Casa Shami. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.
Other perks include:
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms are individually decorated, and include amenities such as free WiFi.
More conveniences in all rooms include:
  • Jetted tubs, hydromassage showers, and free toiletries
  • 40-cm Smart TVs with premium channels
  • Wardrobes/closets, communal kitchens, and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Things to do

  • Spa services

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Doorbell and phone notification
  • Lever door handles
  • Visual doorbell notification
  • Visual fire alarm

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-cm Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Shared kitchen access

More

  • Desk
  • Individually decorated

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

CASA SHAMI HOTEL
Hotel Casa Shami Hotel
Hotel Casa Shami Cusco
Hotel Casa Shami Hotel Cusco

Frequently asked questions

Is Hotel Casa Shami pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Shami?

Hotel Casa Shami doesn't offer parking.

What time is check-in at Hotel Casa Shami?

Check-in start time: 11:00 AM; Check-in end time: 10:30 PM.

What time is check-out at Hotel Casa Shami?

Check-out is at 11:00 AM.

Where is Hotel Casa Shami located?

Situated in Cusco, this hotel is within 1 mi (2 km) of Garcilaso de la Vega Stadium and Plaza de Armas. Plaza Tupac Amaru and Wanchaq Market are also within 10 minutes. Cusco Wanchaq Station is 5 minutes by foot and San Pedro Station is 25 minutes.

Hotel Casa Shami Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

2.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water. No running water. No heat or A/C. No refrigerator or microwave. Did not accept my Expedia booking.
Stayed 5 nights in Oct 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel zero stars I would have- what an AWFUL experience! One- don’t expect to have normal things such as water- because in order to “clean” they keep their water turned off and you have to be lucky to shower or do anything in the 5 minute period they keep it on. Two- although your room technically has “walls”, they must be made out of cardboard because you can hear everything going on around you as if they are right besides you. Baby’s screaming, dogs barking, reception with the TV way too loud. Wanna sleep in after a long hike? That’s gonna be a problem here in that with such huge windows the room has no curtains! So rise and shine with the sun. Last but not least- they are in no way connected to Expedia. I paid through the Expedia app and when I arrived they informed me that they are now owed by Expedia for 6 customers and despite me already paying - this is somehow my problem that I have to pay again. Every night I had to look forward to being their middle man with Expedia and finding out a way that I can only pay once for this god awful hotel. As the altitude in Peru can give you a headache as is, save yourself the trouble and choose a different hotel.
Stayed 5 nights in Aug 2024