Search Chalets in Crossgates

"We had a lovely stay. The hotel is by the beautiful Groe and Wye River. Our very best wishes to Sian and Eifion, who made us so welcome. Jill and Jon"

"The room I stayed in in this beautiful building was possibly one of the most beautiful I have ever stayed in. However when it came to the service of the staff there was a lot left to be desired... and this was in no means the fault of the staff of which there were only two... to run the bar and service the needs of the guests. I did feel that it was odd that every time I called the hotel before arriving that there was never anyone manning the phone, but regardless we were not put off. If I was to visit again, I would want to know that I wouldn't have to wait at an empty bar for 12 minutes before being served (I know the 2 staff, one of which was a trainee) were busy with the dining but at £270 a night, that isn't good enough and not my problem... I don't wish to seem petty but lots of other short comings occurred like being first into the dining hall and one of last to have our order taken, waiting until the end of our starter before our drinks arrived and taking far too long to reseat us when my wife couldn't read the menu because of the dim light. I get that there was only two staff and there were 10 couples in the dining room but this is a failing from a managerial point of view which I definitely didn't expect from such a seemingly highbrow establishment. "

"Very good value for money Breakfast well cooked to order "

"Great little place too stay with great food / prices & lovely staff stayed due too work purpose . & jamie went above & beyond too make sure my stay was perfect 👌 "

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"Arrived in the evening with a lovely warm welcome. Room was a really good size and beautifully furnished right down to the quality, choice and presentation of the in room tea/coffee. Free Wi-Fi and USB charging points by bed was appreciated. Breakfast choice, quality and service also excellent. Would definitely stay again. "

"Nice place lots of history in there. Must be a nightmare to keep running and I take my hat off to them for that. Food good, nice atmosphere, good facilities, the Spa is great. Rooms just a bit chintzy for me, "

"Hotel excellent "

"We had an excellent stay at the Three Cocks Hotel. The hotel is very well furnished, exceptionally clean, super comfortable, and cosy. Jessica and the team were very helpful and accommodating - the breakfast was lovely. Location-wise it was perfect to get into Hay-on-Wye by car and taxi (but do book ahead of time)."