Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

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Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout drapes, iron/ironing board, free WiFi
Lounge
Indoor pool
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
The current price is AED 256
AED 297 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Cranbrook Golf and Country Club - 3 min drive
  • Wildstone Golf Course - 5 min drive
  • St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar, and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Skylight Cafe, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and wedding services
  • ATM/banking services, luggage storage, and a vending machine
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 0-1000000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Skylight Cafe

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 21 2025 to February 28 2025 (dates subject to change):
  • Hot tub
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 0 to 1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-out is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated on the Strip, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

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Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 1000 reviews
Rating 8 - Good. 426 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay every time
Stayed 1 night in Jan 2025

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Hotel & room clean…convenient location
Stayed 1 night in Dec 2024

6/10 Okay

Manny

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property definitely needs some updating, overall clean, functioning, staff was friendly
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Great value! Needs new bathroom
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Liked: Staff & service
The restaurant dinner was awful. Awesome waitress tho and drinks .
Stayed 1 night in Feb 2025

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay, thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was really good
Stayed 1 night in Nov 2024

10/10 Excellent

Japneet

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience
Stayed 1 night in Dec 2024

8/10 Good

Waldon

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay over night
Stayed 1 night in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, comfortable bed. Breakfast credit didn’t cover the overpriced, not terribly good food... had I paid full price for the food I would have been very disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff and good location
Stayed 2 nights in Oct 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service
Great staff! Would be nice to have bar open more often..
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the hotel is very clean. Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

carmen

Liked: Amenities, property conditions & facilities
Great price
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Excellent for a one night stop on a journey
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated their Chef Will… made our stay…
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good value for price.
Stayed 1 night in Nov 2024

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and comeback because it is super clean. It would have been excellent in all categories except hot tub was not working this time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Building is older, but staff is friendly and place is clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Merly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and comfortable. Enjoyed the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, property conditions & facilities, room comfort
Great service and clean comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, and the included breakfast is not your ordinary fare, truly exceptional. The rooms are well furnished, spacious and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location were so lovely, helpful and kind! The hotel itself is a bit older and outdated, but it’s clean and well maintained. The gym was great and parking was handy. It was a fine night!
Stayed 1 night in Nov 2024