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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout drapes, iron/ironing board, free WiFi
Front of property
Indoor pool
Lounge
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
The price is AED 254
AED 294 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Ramada by Wyndham Cranbrook

Pool
Breakfast included
Pet friendly
Parking included
7.6 out of 10, Good, (1000)
The price is AED 228
AED 265 total
includes taxes & fees
26 Jan - 27 Jan
Ramada by Wyndham Cranbrook

About the neighborhood

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Cranbrook Golf and Country Club - 3 min drive
  • Wildstone Golf Course - 5 min drive
  • St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar, and a gym. For some rest and relaxation, visit the spa tub. The on-site restaurant, Skylight Cafe, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and wedding services
  • 6 meeting rooms, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 0-1000000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Skylight Cafe

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 16 2025 to January 26 2025 (dates subject to change):
  • Spa tub
The property will be renovating from January 20 2025 to February 4 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 0 to 1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-out is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated on the Strip, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1000 reviews" "
Rating 8 - Good. 423 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

richard

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed
Stayed 2 nights in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Hotel & room clean…convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Japneet

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience
Stayed 1 night in Dec 2024

8/10 Good

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, comfortable bed. Breakfast credit didn’t cover the overpriced, not terribly good food... had I paid full price for the food I would have been very disappointed.
Stayed 1 night in Dec 2024

2/10 Terrible

Barry

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Traveled with partner
There is no elevator
Stayed 1 night in Nov 2024

8/10 Good

Ayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stay here twice a year for our annual girls trip. The rooms are very clean and I have to say, whatever beds they have are very comfortable and good for my back. I always have such a good sleep. Only downside this time was the hot tub was out of service and the lounge was closed pretty well as soon as we checked in. We had hoped to enjoy a drink in the lounge and relax in the hot tub but neither were available so we went elsewhere for the evening. No big deal. I did feel bad for the front desk as the gentleman behind me, I thought, was rather rude about both of these developments. It’s not the front desk lady’s fault for either of these things. Having worked in a hotel, I know how hard it is to deal with difficult guests so I hope this staff member’s evening wasn’t put off by it. She was kind and smiled every time we walked past or anytime we had questions. Thank you.
Stayed 1 night in Nov 2024

4/10 Poor

Phil

Stayed 1 night in Oct 2024

10/10 Excellent

Candace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was really good
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and comeback because it is super clean. It would have been excellent in all categories except hot tub was not working this time.
Stayed 3 nights in Nov 2024

8/10 Good

JOHN

Traveled with group
Liked: Cleanliness, staff & service
Great staff! Would be nice to have bar open more often..
Stayed 3 nights in Nov 2024

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay for cleanliness. But needs new beds, both beds have the person falling into the center, when you lie down.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location were so lovely, helpful and kind! The hotel itself is a bit older and outdated, but it’s clean and well maintained. The gym was great and parking was handy. It was a fine night!
Stayed 1 night in Nov 2024

10/10 Excellent

carmen

Liked: Amenities, property conditions & facilities
Great price
Stayed 2 nights in Aug 2024

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay, thank you
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Building is older, but staff is friendly and place is clean
Stayed 4 nights in Nov 2024

6/10 Okay

Gillian

Stayed 1 night in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

clay, elkford

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good value for price.
Stayed 1 night in Nov 2024

6/10 Okay

Reg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast did not start until 7 which is to late
Stayed 1 night in Nov 2024