We did NOT stay. We went to check in, and look around, waited for the managers to stop gossiping for a full twenty min before helping us, we asked to see a room and it was tiny, hot, no fan, no air conditioning, no tv, dirty, bad odor, bugs everywhere inside, filthy bathroom. We have stayed in 19 different places in mexico for the same price or less, and had never seen anything like this disaster. I certainly hope I am not charged for this booking, because it was nothing like advertised. I don't blame the hotel, I blame the hotels.com.