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"We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much...

"Lovely hotel in a central position "

"We have had a great stay. Dinner lastnight in the Smiths Brasserie was superb and when we retired to the oak bar after we received great service there also. Off to the spa this morning for a detox. "

"Stylish hotel in a great location. Hard to understand why the bar closes at 10pm even for residents, though the night staff eventually managed to serve us."

"Staff were nice and friendly, the room was a set up to high standard . There was also a hairdryer which was good because it rained the night before, so could dry clothes. Lift good ! Has lots of space around the hotel. Loads of rooms , the room was really good ! I would definitely stay again ! Thank you to the staff and everyone that make this hotel fantastic! Will come again sometime in the distant future ! "

"The food was outstanding. We are in the bar area and the staff were amazing. Breakfast was delicious and a lot of choice. The evening entertainment was brilliant. The shower was terrible. We only stayed one night as we were attending a funeral so only used it once and we were in a hurry. At checkout, I mentioned that the shower needed attention as the water was barely flowing and that it was either scalding hot or ice cold. My cousin had ended up washing her hair in the sink. The...

"Very friendly staff. Rooms very clean and well serviced.Great location and easy access to High Street and attractions. Great breakfasts and even pizza and chips now available in the evening plus a bar."

"Staff were welcoming would have been nice to be told where I could eat. "

"Staff very helpful and friendly "

"We had a great stay overnight on a Sunday when there was plenty of free parking on the road just outside the hotel. The spa was wonderful and our room was very comfortable. Great staff and facilities with a 24hr bar service. We would highly recommend. "

"Very clean and friendly staff room lovely "

"Good value (for toom only) and superb location. Main let down was an overpriced and low quality breakfast. Hot food was luke warm and I expected more for a premium charge (£17!!)."