6/10 Okay
Laurie
Traveled with family
22 November 2024
Liked: Cleanliness, amenities, property conditions & facilities
The area the hotel was located in was more industrial than i would have liked. When i checked in at 3 , I was told my room was not quite ready and would be a matter of minutes. The clerk then asked for my phone number so she could give me a call while i waited in reception. At 3:40 and still no call i noticed a line of people checking in and were only at the desk mere minutes. ( they had arrived after me). I went up to the desk and asked when my room would be ready. The clerk shot me a look and pointed to the line. At 4:00 another clerk noticed my frustration and looked into the issue and i finally got my room with a "Sorry". There was also a young girl's hockey team there. The young girls were running up-and-down the halls until midnight on my floor. And pretty i could hear Everything going on in the room anove me with running and giggling and someone bouncing a ball. I barely.
Got any sleep that night. Every time I left my room the hall was filled with girls sitting in the hall or running around. Not a good experience
Laurie
Stayed 2 nights in Nov 2024