Search Cottages in Copythorne

"Great stay. Initially we had a dirty bath upon arrival however after staff trying to clean it theg couldnt get the marks off. They offered us a free upgrade. Wenloved thebroo. And servoxe. The food was good to. We had a carvery and a breakfast. The hotplate was quite small but the hotel did not seem that busy at the time. There was an initial wait as we arrived at checkin time 1500 and others had to wait as well for rooms to be finihsed cleaning. No one checked in till 1600. This mildly inconvenient as we went to have our carvery. I put this down to being a bank holiday weekend on a sunday and not having staff in. "

"Perfect "

"We loved our short stay.....the only thing i would change is the pillows were so hard. Thank you for everything. "

"Enjoyed our 1 night stay."

"I really appreciated how kind and helpful the staff was. "

"Excellent stay "

"We have stayed here several times now and every time the service and standards are 100%. "

"Good location, double bed mattress wasn’t comfortable and had issues with people hanging around the patio area at 7am Saturday morning and then in the evening there were people drinking in the patio area until 12:30am despite it meant to be closed at 11pm. Where it was warm the windows were open so could hear everything. Son enjoyed the swimming pool. Second time staying at the hotel, will come back again. "

"The staff were incredibly knowledgeable with regard to cruise ship procedures and processes. They were able to answer questions and put my mind at ease. Huge respect for employees who backed each other up with some rowdy guests. 24 hour bar for guests!"