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"Upon arrival, I was greeted by a friendly gentleman who showed me up to my room. The room was of good size with a reasonable sized bathroom. However, there are a couple of points that need attention. Even with the lights on, the room was quite dark and the area where the desk was located was even gloomier. It wouldn’t be an issue if there was a lamp on the desk. The plug sockets are all in the wrong place and there are no USB points. Trying to recharge a laptop, an iPad and a phone overnight was...

"Four day stay was cancelled on arrival by hotel due to it being used for Government Quarantine Service, we were only allowed a new night stay and had to make our own alternative arrangements. Management were apologetic but didn’t resolve issue of us having no accommodation for 3 nights and no notice. Do not use this hotel Still awaiting refund 😡"

"Very impressed with the attitude and helpful staff at The Copthorne- it’s very difficult during COVID but Peter and Toni do their best to ensure everything available is explained fully and keep a smile on their face throughout! All the staff were very very pleasant and the hotel might require an update after the covid recovery but it’s very clean warm comfortable and value for money Thank you "