The hotel was eerily quiet with few guests. The only television set was a big screen TV in the lounge that not work (and it was Super Bowl Sunday), the only computer available to access the internet was not working, the pool table pockets were full of holes that we discovered upon hearing the loud plop, bounce & clatter of rolling balls. Swimming pool was nice, surrounded by palm trees and lovely plants in an open courtyard. Rooms were great, service was excellent but the bar was devoid of rum, tequila, gin, wine or vermouth. Location was nice, right on the beautiful lake, private and quiet. Walking distance to everywhere, including the ruins of Coba. I would definitely stay there again, if it is still open. One had the impression that receivership was imminent and I hope I'm wrong.