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RiverRock Inn & Conference Centre

2.5 star property
Hotel in Clarence-Rockland with a fitness center and a 24-hour business center

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Photo gallery for RiverRock Inn & Conference Centre

Luxury Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Hospitality Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Pet friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic King

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic King

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queens

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Queens

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2808 Chamberland St, Clarence-Rockland, ON, K4K 0B2

What's nearby

  • Royal Plaza - 2 min walk
  • Dalrymple Park - 5 min drive
  • University of Ottawa - 28 min drive
  • Parliament Hill - 29 min drive
  • Calypso Water Park - 40 min drive

Getting around

  • Ottawa International Airport (YOW) - 39 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪McDonald's - ‬21 min drive
  • ‪Tim Hortons - ‬21 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬20 min walk

About this property

RiverRock Inn & Conference Centre

Property highlights
You can look forward to a fireplace in the lobby, a bar, and a gym at RiverRock Inn & Conference Centre. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, bicycle tour information, and a water dispenser
  • Meeting rooms, coffee/tea in the lobby, and a TV in the lobby
Room features
All guestrooms at RiverRock Inn & Conference Centre feature comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Highchairs, coffee/tea makers, and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Fitness center

Family friendly

  • Children's games
  • Highchair
  • Toys

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (5021 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Riverrock & Conference Centre
RiverRock Inn & Conference Centre Hotel
RiverRock Inn & Conference Centre Clarence-Rockland
RiverRock Inn & Conference Centre Hotel Clarence-Rockland

Frequently asked questions

Is RiverRock Inn & Conference Centre pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of CAD 35.00 per pet, per day. Service animals are exempt from fees.

How much is parking at RiverRock Inn & Conference Centre?

Self parking is free at this property.

What time is check-in at RiverRock Inn & Conference Centre?

Check-in start time: 4:30 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of CAD 40.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at RiverRock Inn & Conference Centre?

Check-out is at 11:00 AM. Late check-out is available for CAD 40.00 (subject to availability).

Where is RiverRock Inn & Conference Centre located?

Situated in Clarence-Rockland, this hotel is within a 10-minute walk of Royal Plaza and Parc Richelieu Grande-Riviere. Patricia Charron Park and Laviolette Park are also within 1 mi (2 km).

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RiverRock Inn & Conference Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 35 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 9 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, would stay here again
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
I found the front desk staff rude. When I asked for an extra towel she said she normally receives a towel in return, which I found weird because I was asking for more towels. The continental breakfast was lacking and when the coffee ran out the front desk person said that people can drink the coffee in their rooms. The bed was incredibly comfortable, though. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, luxurious rooms, very polite staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property
Stayed 1 night in Sep 2024

10/10 Excellent

Karren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very kind and accommodating. Room is clean and really spacious
Stayed 3 nights in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Too commercialized around. Property amenities are old.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Located in a quiet area. Breakfast was ok, would be nice to have some warm food (ie: eggs, bacon, sausage type food). If I am back in the area, I would stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet fee charged extra
We were charged a 35.0plus tax pet fee when we checked in. In our reservation with hotels.com it said in our booking that the pets (up to two) were supposed to have been included at no extra fee. Please return the 35.00 plus tax to our card
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully set up location. Room was very nice and had everything. It was on the second floor and thete is no elevator. Be prepared when you book if that is a difficulty for you and you have baggage.
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Disliked: Cleanliness
No elevator. We were there for 3 night and not once was the room cleaned or linens changed. When we checked in they said because we checked in through Expedia we were not initialed to the free breakfast. Also the TV did not work in our room when checked in but found and envelope from the cleaning service for a tip. Don’t no why they wanted a tip as nothing was done
Stayed 3 nights in Nov 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have had more variety or hot meal choices and check in should be earlier than 4pm. The staff are friendly and helpful and the rooms are clean and tidy.
Stayed 1 night in Mar 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good 👍
Stayed 1 night in Mar 2024

8/10 Good

NASSER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good customer service team.
Stayed 1 night in Aug 2022

8/10 Good

ZALASSO

Liked: Staff & service
Security deposit is 250CAD it is unusual.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

The young lady who booked us in was very friendly and helpful. The toilet had not be cleaned prior to our arrival and there was no housekeeping staff on duty when we arrived. She graciously left the front desk and cleaned the bathroom for us. After our first night, housekeeping did nothing in our room but it wasn’t a big deal for us. The breakfast options were very limited and nothing hot besides bread to toast.
Stayed 2 nights in Jun 2024

4/10 Poor

Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Not recommended for people who want to sleep. Called front desk twice to report all of noise by teens in the corridor. It only stopped at 10:30 but restarted at 6:30 AM. Restaurant not opened for breakfast this was not our first time there but probably our last
Stayed 1 night in May 2024

6/10 Okay

Nigel

When I checked in, the front desk clerk, Rebecca was EXCELLENT! Very professional and friendly—-5 STARS!! I had an issue with my TV volume, so I called the front desk and got a gentleman on the phone. As the TV service was Internet based, he suggested I call the number on the TV, which I did, was placed on hold for 10 mins before it disconnected. The disappointment in this matte was I felt the front desk should have tried to take more ownership of the issues at the beginning of the call. Finally, I went to use the rowing machine in the Fitness room, only to find out the chain was broken. So based on my experience, the initial engagement was very positive, but downhill after that. I forgot to mention I also had a burnt light bulb in the lamp beside my bed
Stayed 1 night in Nov 2024

2/10 Terrible

Mathieu

Liked: Cleanliness
Disliked: Staff & service
Very unprofessional
Girl was hidding dogs at the desk and they barked at me.
Stayed 1 night in Mar 2024

10/10 Excellent

Guylain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Stayed 1 night in Sep 2024