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"Friendly staff, large spacious rooms, superb location."

"Simple clean, and comfortable room which was perfect for us. A friendly hotel with lovely staff. Everybody we met from the reception, night staff and cleaning staff were lovely. Would definitely come back. "

"We wanted a hotel for a one night stay. It fulfilled the bill admirably. In spite of being next to the M5 it was quiet. all the staff were helpful"

"Stayed for one night meeting friends. Room was small but comfortable. Pool was very cold but apparently they were waiting for a repair part. Restaurants were very good. "

"Stayed for a regimental do and the staff were helpful and brilliant"

"Absolutely wonderful service, food, accommodation and staff. I will definitely recommend this venue to all my friends and relatives. Thank you."

"Great hospitality, nice friendly staff, lovely clean spacious room "

"This was a weekend away with my wife, the hotel is located in the centre of Great Malvern. The hotel is located on a quite road next to the Abbey, when we arrived Just before 1 pm, we were able to book in early as our room was ready, which was a bonus. I had completed the online booking in form prior to travel the day before, so when we arrived I only had to register the car, signed the registration document and give my credit card for pre-authorisation, so from arrival to being booked in was completed in a couple of minutes. I had booked afternoon tea for 1pm on the day of arrival, this was very good and the sandwiches were fresh and the small cakes were excellent, my only criticism would be there was no table cloth on the table, which took away from the overall look of the presentation. We were give a table with a window view of the valley and plain below the town. The food quality in the hotel was very good and staff service is excellent A visit to the Abbey is well worth a visit and also the Abbey gardens (located just behind the theatre) are very nice to walk a round on a pleasant which we had had on the Sunday. I was lucky to be able to book for a show in the forum theatre on the Sunday afternoon. The Town of Great Malvern is a lovely little town with a good selection of Restaurants and cafes and also boutique shops, I can recommend Peppe’s Italian Restaurant, we had an excellent meal here on Saturday night. This is just a five minute walk from the hotel."

"Limited non alcoholic drinks. Literally 2 cans left. No non alcoholic Guinness. "