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"From the morning when I arrived, they permitted me early check-in WITHOUT charge. Everyone did their job well and the service from all members of staff were highly efficient and courteous. My booking also included a butler service."

"A great hotel, very beautiful decoration and a central location. The breakfast was outstanding!! Definitely the place to stay in Mumbai. The staff were very friendly and helpful as well. "

"Wonderful old India charm"

"Residency hotel fort made for a very pleasant and comfortable stay - I would wholeheartedly recommend this for numerous reasons. The accommodation was very comfortable in terms of the beds, washroom and AC facilities; the location of this accommodation was perfect being right next to the central railway station - we were able to easily walk to a few nearby points of interest. The buffet breakfast was delectable with a chef on hand to make omelettes and dosa on request. The staff at this hotel went above and beyond in terms helping each of the residents at the hotel; we can not thank them enough for making our stay all the more enjoyable - a special mention goes to Rajesh and Gopal who were located in reception and were always on hand to help us with any queries that we had. One more point...there is an egg bhurji street fod vendor located right outside the hotel - this is without doubt, the best egg bhurji you will ever taste! "

"Very friendly staff. Good location. "

"The staff was friendly, professional, and extremely helpful! The manager of the front office was very caring and even ordered a special beverage to help sooth my upset stomach! Everything about this hotel was excellent! "

"Top quality hotel. From the service to the food. Cleanliness. Everything was brilliant. Thankyou"

"Nice modern hotel room, lovely view of the harbour "

"Hotel was great for the price. Food was good as well. Great location and set back from the road so it’s much more quiet which if you’ve ever been to Mumbai you know the cars never stop honking. Centrally located to all the tourist things. Staff was extra friendly in giving directions getting cabs and Ubers, crossing the street and giving recommendations. "