W Chicago - City Center

4.0 star property
Beaux Arts Chicago hotel in Downtown Chicago with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Chicago - City Center

Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
Breakfast, lunch, brunch served; American cuisine
Meeting facility
Breakfast, lunch, brunch served; American cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pet friendly
The price is AED 558
AED 655 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

Fabulous Room, Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Fabulous Room, Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Spectacular Room, Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Spectacular Room, Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Wonderful Room, Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Spectacular Room, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Wonderful Room, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Cool Corner Room, Studio, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
172 W Adams St, Chicago, IL, 60603

What's nearby

  • Willis Tower - 3 min walk
  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Grant Park - 2 min drive
  • Soldier Field - 4 min drive

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 8 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Elephant & Castle - ‬3 min walk
  • ‪The Florentine - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

W Chicago - City Center

Hotel near Willis Tower
Located close to Millennium Park and Art Institute of Chicago, W Chicago - City Center provides a garden, a hair salon, and a bar. The on-site American cuisine restaurant, Midland Social club, offers breakfast, brunch, and lunch. Fitness classes are offered at the 24-hour gym; the property also has a 24-hour business center. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, coffee/tea in the lobby, and a front-desk safe
  • Smoke-free premises, ATM/banking services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 403 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch plasma TVs with premium channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50.00 per night)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Midland Social club
  • MSC Bar

Things to do

  • 24-hour fitness center
  • Fitness classes

Family friendly

  • DVD player
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12608 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Up to 88 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 50.00 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 125 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago W City Center
W Chicago City Center
W Hotel Chicago City Center
w Chicago - City Hotel Chicago
w Hotel Chicago
w Hotels Chicago
Hotel W Chicago City Center
W Chicago - City Center Hotel
W Chicago - City Center Chicago
W Chicago - City Center Hotel Chicago

Frequently asked questions

Is W Chicago - City Center pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 88 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 125 per accommodation, per day. Service animals are exempt from fees.

How much is parking at W Chicago - City Center?

Self parking is available for USD 50.00 per night.

What time is check-in at W Chicago - City Center?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at W Chicago - City Center?

Check-out is at noon.

Where is W Chicago - City Center located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Willis Tower, Art Institute of Chicago, and Millennium Park. Pritzker Pavilion and Grant Park are also within 1 mi (2 km). Quincy Metro Station is only a 2-minute walk and Washington-Wells Station is 5 minutes.

W Chicago - City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 65 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

lena

Stayed 1 night in Nov 2024

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the W hotel was comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Garrett

Stayed 4 nights in Oct 2024

10/10 Excellent

Meliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service Staff. Location perfect to walk to main tourist atractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. The area was quiet on the weekend as this is in the financial district. However, if you have a good pair of walking shoes, you are within 20 minute walk of really cool things. Hotel was beautiful and the staff were helpful. Always love staying at a Bonvoy partnered hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Thomas, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located nearby a plethora of activities within Chicago
Stayed 1 night in Oct 2024

8/10 Good

Sadie, Marquette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Stayed 1 night in Sep 2024

6/10 Okay

William, Queens

Liked: Cleanliness, staff & service
Come on W, at this level of hotel, just offer free wifi and put a coffee maker in the room. Don't nickel and dime us making us become a points member just to get wifi. It's already expensive enough. Otherwise it's fine.
Stayed 1 night in Oct 2024

10/10 Excellent

SAMUEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect great staff I can’t wait to go back.
Stayed 2 nights in Oct 2024

4/10 Poor

Heather

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked the property because some of the amenities in the past some of those amenities have been eliminated such as the selfie stick/photo booth it doesn't work anymore it's just sitting in the middle of the lobby the art as you walked in there was Art all over the ceiling, there is no more art on the ceiling. the business Center was down, and I could not get anybody to help me get a computer online the staff literally asked me to call tech support for them, and did but the tech support wanted Marriot staff code, and I couldn't find staff, again, so I could take some meetings because my laptop was dead seve
Stayed 2 nights in Sep 2024

2/10 Terrible

GUSTAVO

Business traveler, Traveled with partner
Disliked: Amenities
The breakfast is a coupon for 50usd that cannot really order anything,this hotel level is not equal to the service they offered.,now 2024 not complementary wifi ,other cities in the world now offer wifi even on public or open areas ,this hotel just nothing to offered at the level of other hotel, The reviews from other are true,unfortunately the location and brand name make me choose and was a regret.
Stayed 1 night in Sep 2024

4/10 Poor

Edvin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to elevated train. Room tight, toilet tank assembly kept running, had unstick for it to fill tank. Desk by entrance made it tighter.
Stayed 1 night in Sep 2024

8/10 Good

Augusto, Columbia MO.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here and it was great as usual.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Gretchen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie, Santo Domingo

Traveled with partner
Liked: Property conditions & facilities
Quietness and cleanness of the rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bullocou
Amazing customer service Wished for blackout shades or drapes that closed/covered completely
Stayed 1 night in Aug 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

2/10 Terrible

janet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As a Marriot member I was so disappointed with my stay. I chose to book despite reading negative reviews we enjoy historic buildings. While the lobby is lovely, the historic details are worth exploring, and our rooms were actually actually quite sizable, our complaints include the absolute poor, downright rude front desk staff, and the cleanliness-our room had urine in the toilet when we arrived and despite reporting this is was never cleaned. The whole experience makes me question my loyalty programming
Stayed 4 nights in Jul 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlie

Stayed 3 nights in Aug 2024

8/10 Good

Piergiorgio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location if you’re planning to come to Chicago. room is a little small but Great if you don’t stay inside of it. Staff was great answered all my questions and was not stingy with towels and water.
Stayed 2 nights in Aug 2024