See all properties
Save

The Willows Hotel

3.0 star property
Warm up by the lobby fireplace or take in breathtaking views of Lake Michigan. Enjoy top-notch service and seamless convenience.

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes
Front of property
Lobby sitting area
Premium bedding, minibar, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AED 276
AED 324 total
includes taxes & fees
26 Feb - 27 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 1 of 1 room

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Hotel Versey Chicago Lincoln Park

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
8.6 out of 10, Excellent, (1494)
The price is AED 276
AED 324 total
includes taxes & fees
3 Mar - 4 Mar
Hotel Versey Chicago Lincoln Park

About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • DePaul University-Lincoln Park - 3 min drive
  • Michigan Avenue - 4 min drive
  • Navy Pier - 7 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Luggage storage, concierge services, and an elevator
  • Smoke-free premises, coffee/tea in the lobby, and a vending machine
  • A front-desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 300 ft (USD 25 per day)

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 mi (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area and there was plenty of food choices. The people working the front desk were all amazing.
Stayed 3 nights in Jan 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A lot to do
Stayed 2 nights in Feb 2025

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it alot
Stayed 3 nights in Jan 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Absolutely fine, normal hotel stay. The grounds were safe, quiet and close to public transportation. The staff was very helpful and professional. Hot water was not great. And the heater started whistling at about 230AM. I would stay again though- it was a beautiful neighborhood and a great value.
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and property are all excellent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, with super friendly staff, would definitely go back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, will stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Reymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel on a quiet side street in Lakeview. Room was not overly large but great for a 2 night stay. So many shops, grocery, great restaurants and pubs nearby. Loved this hotel. Will definitely stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice and both times were great. The location is convenient to Wrigleyville, which is where we spent a lot of time. Staff were friendly and helpful. Parking was in the garage close by. Lots of shops and restaurants close by. We would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and front desk staff!
Stayed 5 nights in Sep 2024

6/10 Okay

Ali

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Asked front desk about updates to room. Stated that they are working on it starting front the fourth floor down. Was on 2, paint chip, peeling wall paper.
Stayed 3 nights in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Good value, cool area, parking garage nearby. This was a pretty good find!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Willows for a hockey game at Wrigley Field. It was walkable, 1.2 miles. We did Uber back. Comfortable for a family of 4.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness
Very good location for my stay. The property is somewhat dated, looking the same as when I last stayed here 10 years ago. Refrigerator in room is most appreciated. Close to bus lines 36, 22, and 151. Have lunch at "The Bagel" a few blocks north for a wonderful Jewish Deli experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Buuzand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Liked: Staff & service
The place is located conveniently but is dated. The rooms especially small, the price not so much.

10/10 Excellent

Allison

Liked: Amenities
Charming hotel in a perfect location.
Stayed 3 nights in Sep 2024

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall good stay - biggest negatives being the musty / mold smell in the room and the loud neighbors
Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick C

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are terrific and the comfort, cost ratio is terrific. Efficient property that is old but well kept up .
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
The lobby was quaint. Thee staff was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great neighborhood.
Stayed 3 nights in Sep 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Clean, comfortable beds and the staff was very nice and accommodating. I would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel! Easy to walk to dining.
Stayed 1 night in Sep 2024