The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Wrigley Field

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Premium bedding, minibar, desk, blackout drapes
Lobby sitting area
Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is AED 287
AED 337 total
includes taxes & fees
13 Jan - 14 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

Petite Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 111 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • DePaul University-Lincoln Park - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A vending machine, an elevator, and a front-desk safe
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Luggage storage and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 300 ft (USD 25 per day)

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 mi (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gracie

Traveled with partner
Liked: Cleanliness, staff & service
Decent property, it’s an older building so some things could be improved. My room had a big spider web in one of the ceiling corners. Neighborhood is nice, walkable restaurants and stores. Would possibly stay again for a night depending the circumstances
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice and both times were great. The location is convenient to Wrigleyville, which is where we spent a lot of time. Staff were friendly and helpful. Parking was in the garage close by. Lots of shops and restaurants close by. We would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Vonda, Apollo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ty

Stayed 4 nights in Nov 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service
Good value, cool area, parking garage nearby. This was a pretty good find!

10/10 Excellent

Patrick C

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are terrific and the comfort, cost ratio is terrific. Efficient property that is old but well kept up .
Stayed 1 night in Dec 2024

10/10 Excellent

Reymundo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel on a quiet side street in Lakeview. Room was not overly large but great for a 2 night stay. So many shops, grocery, great restaurants and pubs nearby. Loved this hotel. Will definitely stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick C

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and property are all excellent!!!
Stayed 1 night in Dec 2024

6/10 Okay

Christina, Indianapolis

Traveled with group, Traveled with partner
Cute small older hotel. Decent location with plenty of places around and parking garage catty-corner from hotel (separate from hotel so you have to pay for parking). Stayed in room 109. It sounded like someone was hitting the radiator all night. Temperature control for the room didn't work.I did not get much sleep.
Stayed 1 night in Nov 2024

8/10 Good

Laura, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The lobby was quaint. Thee staff was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little boutique hotel. My son enjoyed the robes. Minibar was reasonably priced. Very clean and very cute, antique old world vibe.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathal

Stayed 4 nights in Oct 2024

10/10 Excellent

Erin, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, with super friendly staff, would definitely go back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and economical
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Very basic, very tiny, very dark, albeit clean, room. Lobby is cool, room not so much.
Stayed 3 nights in Nov 2024

8/10 Good

Brenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old school but clean and nice!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

adannaya, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it was walkable to the concert venue I was in Chicago for.
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, excellent service, clean, good location for me. Lack of amenities and parking challenging/expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
Disliked: Amenities
Average with few amenities for the price. Biggest complaint was lack of parking. Would not stay there again.
Stayed 1 night in Oct 2024

8/10 Good

John, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave spooky Shinning Vibes! Loved it during October!
Stayed 3 nights in Oct 2024