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Sheraton Suites Chicago Elk Grove

3.5 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago Elk Grove

Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Executive Suite, 1 Double Bed, View | 1 bedroom, premium bedding, in-room safe, desk
Executive Suite, 1 Double Bed, View | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
The price is AED 334
AED 374 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Double Bed, View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Pool
Hot Tub
Breakfast included
Parking included
8.4 out of 10, Very Good, (1020)
The price is AED 312
AED 357 total
includes taxes & fees
16 Dec - 17 Dec
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About the neighborhood

Map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007

What's nearby

  • Schaumburg Convention Center - 7 min drive - 7.7 km
  • LEGOLAND® Discovery Center - 8 min drive - 6.0 km
  • Woodfield Mall - 8 min drive - 6.5 km
  • Schaumburg Medieval Times - 8 min drive - 10.6 km
  • Allstate Arena - 11 min drive - 11.1 km

Getting around

  • Mount Prospect Station - 9 min drive
  • Remote Parking Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tensuke Market - ‬3 min drive
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Johnnie's Beef - ‬3 min drive
  • ‪Santouka - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

Hotel near Woodfield Mall
At Sheraton Suites Chicago Elk Grove, you can look forward to a terrace, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • 7 meeting rooms, a 24-hour front desk, and a front-desk safe
Room features
All 253 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 35-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling, and mini fridges

Languages

English, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–11 AM on weekends: USD 10-20 for adults and USD 10-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (60000 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

Does Sheraton Suites Chicago Elk Grove have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Suites Chicago Elk Grove pet-friendly?

Yes, Sheraton Suites Chicago Elk Grove allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Suites Chicago Elk Grove?

Self parking is free at this property.

What time is check-in at Sheraton Suites Chicago Elk Grove?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Suites Chicago Elk Grove?

Check-out is at noon.

Where is Sheraton Suites Chicago Elk Grove located?

Situated on a lake, this hotel is 0.5 mi (0.9 km) from Ned Brown Forest Preserve and within 3 mi (5 km) of OSHA Training Institute and NCH Northwest Community Hospital. Northwest Community Hospital is 3.1 mi (5 km) away.

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 432 out of 1018 reviews" "
Rating 8 - Good. 304 out of 1018 reviews" "
Rating 6 - Okay. 147 out of 1018 reviews" "
Rating 4 - Poor. 78 out of 1018 reviews" "
Rating 2 - Terrible. 57 out of 1018 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon, Indianapolis

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off the expressway. Easy to find. Property is pretty nice. It is in an industrial Complex. I’m
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food in the area
Stayed 4 nights in Nov 2024

2/10 Terrible

Kevin

Stayed 1 night in Aug 2024

8/10 Good

James Coles, detroit

Traveled with family
Disliked: Property conditions & facilities
There was only one elevator working and it was very slow!! I had to use the stairs a couple of time because it never came.
Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet area, the scenery, and the close proximity to some good restaurants and the mall.
Stayed 3 nights in Sep 2024

2/10 Terrible

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived at hotel via taxi (yes, had to pay $40) due to no shuttle showing up at the airport after 2 hours of waiting. Once arriving at hotel I was told that my room was not ready and at 1000-1030 PM some aircrew would be leaving and they would start cleaning rooms. This would be close to 3 hours after my arriving. AND I was the 9th on the waiting list to get a room. Most of those waiting had vouchers from an airline, but I had paid over $250. I did speak to the manager and I was able to get a room in about 90 minutes. There was zero compensation even after completing a survey for the hotel. Only reply was sorry, thank you for the feedback to help improve our checkin process, and hope that you decide to stay with us again. It's bad enough that the 6 hours of traveling had turned into over 24 hours. Being told that you have to wait for your room is the last thing anyone traveling, especially for a trip due to a family emergency and funeral.
Stayed 1 night in Aug 2024

2/10 Terrible

ibrahim

Traveled with family and small children
Liked: Amenities
They don’t want to give us our room so we had to wait until 11:00 o’clock to check in. Our room should be ready by 3:00 that’s 8 hours different. Me and my family didn’t know what to do, already tired coming from Sweden. The worst hotel experience, I am demanding half my money back at least
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 12 nights in Aug 2024

10/10 Excellent

kayode

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sung Doug

Traveled with partner
Liked: Cleanliness, staff & service
Larger room. Spacious and the rear side courtyard by the pool was a plus. However, there wasn't any towers in my room when I checked in. Bathroom wasn't clean. Seemed that the cleaning crew was busy taking care of things. Tub needs some improvement. Drainage plug wasn't working well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent hotel! Will definitely stay here again for future trips to the area. Highly recommend
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been an annual stop for us for a conference. Always dependable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was very comfortable, & pleasant. I did get surprised by a couple staff just walking in the room 😳😂 I suppose they didn’t know we were there. Great stay, & accommodations.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Waiting to hear back from manager, this place was so badd! Ants crawling on me while sleeping! Graham crackers on the floor! And more!!
Stayed 1 night in Jul 2024

2/10 Terrible

Maineng

Business traveler, Traveled with family
Liked: Cleanliness
The rooms were not soundproof. The person who checked me in said there will be a $50 hold charge on my card. Later that night, I received a notification for a $505 hold charge. Someone checked me out one day early and I almost got charged again. This was horrible. I couldn't enjoy my time in Chicago because of the amount they put on hold. They did not tell me there was a second door connected to the person next to my room. I had to move the sofa to block that door.
Stayed 3 nights in Jul 2024

6/10 Okay

Yuri

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean room and friendly staff. It would be nice if bathroom faucet wasn’t broken.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meder

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Jul 2024

10/10 Excellent

Daryl

Stayed 1 night in Jul 2024

10/10 Excellent

Charisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 5 nights in Jul 2024

10/10 Excellent

Meder

Stayed 3 nights in Jun 2024