Sheraton Grand Chicago Riverwalk

4.0 star property
Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
2 bars/lounges
Front of property
Lake view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
The price is AED 584
AED 777 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 6 min walk - 0.5 km
  • Millennium Park - 11 min walk - 0.9 km
  • Art Institute of Chicago - 15 min walk - 1.3 km
  • Navy Pier - 17 min walk - 1.4 km
  • Willis Tower - 2 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk
  • ‪Egg Harbor Cafe - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Upscale hotel near Michigan Avenue
Located close to Millennium Park and John Hancock Center, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, ATM/banking services, and smoke-free premises
  • 43 meeting rooms, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 32 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Shulas Steak House
  • LB Bistro and Patissere
  • Link
  • Chicago Burger Company
  • ChiBar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (125000 square feet)
  • Meeting rooms - 43

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Height-adjustable showerhead
  • High pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 49
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 68 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self parking is available for USD 68 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 723 out of 1301 reviews" "
Rating 8 - Good. 259 out of 1301 reviews" "
Rating 6 - Okay. 141 out of 1301 reviews" "
Rating 4 - Poor. 81 out of 1301 reviews" "
Rating 2 - Terrible. 97 out of 1301 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! 100 recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Stayed 2 nights in Oct 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Didn't like the wifi accessibility.
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Kennedy

Traveled with pets, Traveled with family
Disliked: Cleanliness
Bathroom shower walls were caked with build up - tub drain was plugged. Maintenance made a remark as if it was my fault for it being clogged but I didnt even get to wash my hair or shave my legs due to the tub filling with water & making me feel even more dirty, I got out and asked it get unclogged before showering again. Tv would not function without hotel employee assistance, wifi was difficult to connect personal devices without employee assistance. Discussed my experience as I was checking out & the employee made a remark that the view of the room must not have impressed me & my guests. However, I am not sure why a view should make me overlook my accessibility to a functional shower & tv / experience.. Valet though AMAZING customer service toward me & my guests as well as providing safety to those on side walks, those being picked up by car service or those driving by or in the area of hotel parking/pickup dropoff.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Beautiful hotel. Excellent service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Archan

Disliked: Property conditions & facilities
We book lake view room but get city view instead with the price of 100$ different
Stayed 1 night in Nov 2024

10/10 Excellent

Jaqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that parking was expensive & there was no valet available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Waed

Liked: Cleanliness, staff & service, property conditions & facilities
It was so close and convenient to all the activities I was looking for. The ride share you want its all by the front door tou don't have to walk farther.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine S

Stayed 2 nights in Oct 2024

8/10 Good

Raven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, we came to town for Lollapalooza and it was a great location to stay at for the festival. Pool was nice, view was great. The junior suite we booked didn’t come with club lounge access, which was surprising for the price we paid, but over all would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a fantastic location! The Riverwalk is a great way to experience downtown Chicago. Highly recommended.
Stayed 2 nights in Aug 2024

4/10 Poor

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

mailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely please
Stayed 2 nights in Oct 2024

6/10 Okay

Lewis Taylor

Business traveler
Liked: Cleanliness, staff & service
Overall good but no USB outlets in the room
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Located next to the river.
Stayed 2 nights in Nov 2024

8/10 Good

Scott, Jacksonville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in close distance to the pier/ parks/ shopping. Older style hotel rooms, nice and clean but nothing special. Pricey for the room style.
Stayed 3 nights in Oct 2024

2/10 Terrible

Waseem

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, rude Customer service
Stayed 3 nights in Oct 2024

6/10 Okay

Casideigh

Liked: Cleanliness, property conditions & facilities
Do not go to get breakfast at the cafe. It’s $36 per person for 1/2 cooked buffet food. Doesn’t matter what you eat or if you eat, it’s $36 per person and not one person will tell you that.
Stayed 1 night in Oct 2024

8/10 Good

Ebony

Traveled with group
Location and cleanliness were great!
Stayed 2 nights in Oct 2024

10/10 Excellent

chiyanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place first time staying here I would stay again !
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inviting staff that enjoyed being there. Room was spacious and shower equipment with nice shampoo conditioner and body wash. We loved the area, feeling safe and comfortable. Breathtaking views all around.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2024