Sheraton Grand Chicago Riverwalk

4.0 star property
Immerse yourself in the heart of downtown Chicago at this chic retreat offering delicious cuisine options. Relax by the indoor pool or stroll along the scenic riverwalk.

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Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Exterior
Fitness facility
Water view
Lake view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pet friendly
The current price is AED 614
AED 829 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Day bed
Blackout drapes/curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • River view
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 15 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 2 min drive

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬7 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Upscale hotel near Michigan Avenue
Located close to Millennium Park and John Hancock Center, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, luggage storage, and an elevator
  • 43 meeting rooms, tour/ticket assistance, and a computer station
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 32 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Shulas Steak House
  • LB Bistro and Patissere
  • Link
  • Chicago Burger Company
  • ChiBar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (125000 square feet)
  • Meeting rooms - 43

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Height-adjustable showerhead
  • High pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 49
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self parking is available for USD 70 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.

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Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 738 out of 1294 reviews
Rating 8 - Good. 247 out of 1294 reviews
Rating 6 - Okay. 133 out of 1294 reviews
Rating 4 - Poor. 83 out of 1294 reviews
Rating 2 - Terrible. 93 out of 1294 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Hotel staff were friendly and provided great customer service. Location on the river is perfect and just a short walk to Michigan Avenue.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Property conditions & facilities
Awesome hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a awesome stay, thank-you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and very helpful and the room was amazing and the great view
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe and fun.
Stayed 2 nights in Dec 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent customer service !!
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTINA

Very clean, excellent service, convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely property with nice amenities and space to relax. The location to areas both north and south of the Chicago River makes this an ideal place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice sized rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Saimir

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from the windows!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views of River and large room
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Allows dogs!
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
This property was clean and comfortable with exceptional seating in the lobby and bar. Breakfast was expensive but very good with a very helpful staff. The room was spacious, clean and comfortable. My only disappointment was the lack of self serve water and coffee and the ridiculously expensive parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
simply as good as advertised
Stayed 9 nights in Dec 2024

10/10 Excellent

chiyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place first time staying here I would stay again !
Stayed 1 night in Oct 2024

8/10 Good

lemuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Ebony

Location and cleanliness were great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and employees are very helpful. They do need more bartenders at the bar. Besides that a very good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. I had an amazing time.
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and lobby staff worked well with me on an additional night stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for sight seeing.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Beautiful hotel. Excellent service.
Stayed 2 nights in Nov 2024