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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Hotel with a 24-hour fitness center, a short walk to Willis Tower

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Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Lobby
Indoor pool
In-room safe, desk, laptop workspace, soundproofing
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
The current price is AED 437
AED 513 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View, Corner

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, View, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Willis Tower - 5 min walk - 0.5 km
  • Michigan Avenue - 12 min walk - 1.0 km
  • Millennium Park - 12 min walk - 1.1 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Grant Park - 2 min drive - 2.2 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bar Mar - ‬4 min walk
  • ‪Stocks & Blondes - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel near Willis Tower
Chicago Riverwalk and Millennium Park are located near Hyatt Place Chicago/Downtown - The Loop, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Self-serve breakfast (surcharge), an electric car charging station, and express check-out
  • Luggage storage, a banquet hall, and concierge services
  • A vending machine, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, convenient parking, and helpful staff
Room features
All 206 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 42-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

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  • Free WiFi
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The price is AED 515
AED 605 total
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Chicago/Downtown - The Loop?

Check-out is at noon.

Where is Hyatt Place Chicago/Downtown - The Loop located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Chicago City Hall, Willis Tower, and State Street. Michigan Avenue and Millennium Park are also within 15 minutes. Washington-Wells Station is only a 2-minute walk and Ogilvie Transportation Center is 6 minutes.

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Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TuQuary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend in the City visit
Stayed 2 nights in Mar 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had better food options around the hotel but other than that it was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was both friendly and helpful. The hotel was nice and met our needs for our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was lovely. Couldn’t ask for a better trip. The staff was very courteous besides one lady who was there for the breakfast line but other than that it was fantastic!!! Would definitely stay again
Stayed 3 nights in Mar 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Beds not super comfy though.
Stayed 1 night in Mar 2025

6/10 Okay

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Nyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and fast. We got here early and they had our room ready for us. It was 9;45 am so we had time to see sites without our bags. Wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every part of our stay. They were able to get us an early check in which was very helpful!!
Stayed 2 nights in Feb 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful. The room was modern, clean and VERY large. It was near subway stop, client, and restaurants. My only complaint is that the motor vehicle noise was loud even though I was on an upper floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Easy accessnto tourist sights and activities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, awesome location!
Stayed 5 nights in Dec 2024

10/10 Excellent

Echa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large sized rooms and close to shopping and amenities if you dont mind a short walk. Staff were very friendly and welcoming.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean and spacious the hotel room was despite it being located on a busy street. I liked the whole process my stay and look forward to returning in the future.
Stayed 1 night in Feb 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and perfect view
Stayed 1 night in Feb 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
Very nice would stay again
Stayed 1 night in Dec 2024

8/10 Good

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Only issue we had was the pool closed earlier than the posted hours, so our son was bummed. It did open up in the morning, though, and was a nice feature to have included.
Stayed 1 night in Mar 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Amenities, property conditions & facilities
Excellent staff. Solid property. The elevator situation needs to be looked at. They have three elevators and one has been down for two weeks. Staff and service crew are using the other two elevators and the wait times can become extremely long.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Everything was very clean. Excellent location very walkable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Breakfast is great value. We were able to get into the room at 9:00 am which was a godsend. Great location for going to the opera house. Only negative was the view of a brick wall from the room. We couldn’t see the sky.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 5 nights in Dec 2024

2/10 Terrible

Harsh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incorrect use of card authorisation. Unprofessional conduct by front desk employee.
Stayed 2 nights in Mar 2025

8/10 Good

Tashika

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the location was close to shopping and dining.
Stayed 1 night in Nov 2024