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Best Western Des Plaines Inn

2.5 star property
Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Indoor pool
Lobby
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry
The price is AED 252
AED 288 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

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7.8 out of 10, Good, (1046)
The price is AED 258
AED 292 total
includes taxes & fees
6 Jan - 7 January 2025
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About the neighborhood

Map
1231 Lee St, Des Plaines, IL, 60018

What's nearby

  • Allstate Arena - 3 min drive - 3.4 km
  • Rivers Casino - 5 min drive - 5.5 km
  • Donald E. Stephens Convention Center - 7 min drive - 7.7 km
  • Rosemont Theatre - 8 min drive - 8.0 km
  • Fashion Outlets of Chicago - 10 min drive - 9.0 km

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines Inn

Hotel near Donald E. Stephens Convention Center
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Best Western Des Plaines Inn. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and a 24-hour front desk
  • Luggage storage, 1 meeting room, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Frequently asked questions

Does Best Western Des Plaines Inn have a pool?

Yes, this property has an indoor pool. The property will be renovating one of the pools from November 21 2024 to December 31 2024 (completion date subject to change).

Is Best Western Des Plaines Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Des Plaines Inn?

Self parking is free at this property.

What time is check-in at Best Western Des Plaines Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Des Plaines Inn?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Best Western Des Plaines Inn located?

Situated near the airport, this hotel is within 3 mi (5 km) of Holy Family Hospital, Allstate Arena, and Advocate Lutheran General Hospital. Rivers Casino and Museum of Hummels are also within 6 mi (10 km). Des Plaines Station is 20 minutes by foot.

Best Western Des Plaines Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1005 reviews" "
Rating 8 - Good. 285 out of 1005 reviews" "
Rating 6 - Okay. 165 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 117 out of 1005 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great, excellent place for the price
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

2/10 Terrible

Xuemei

Stayed 1 night in Nov 2024

2/10 Terrible

Saida

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Staff & service
The staff are nice, the problem is at night. I wasn’t able to sleep, our neighbor room is banging the wall like crazy*who knows what their doing*
Stayed 3 nights in Dec 2024

4/10 Poor

Tamiko

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff there at the desk were rude. Maya was the only professional and nice one. The toilets didn’t flush properly and I had to change rooms. I will NEVER stay at that hotel again
Stayed 4 nights in Dec 2024

6/10 Okay

Karim

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Not as described
Stayed 1 night in Dec 2024

2/10 Terrible

Jeisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Unprofessional and rude.
Stayed 3 nights in Nov 2024

2/10 Terrible

Ankita, Jefferson City

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not clean at all. Washbasin was outside the washroom, extremely weird arrangement. No dustbin in the washroom, when asked, staff suggested to take the dustbin from the room. Staff was always busy on their phone and personal calls. Not helpful. Overall, worst property from BW group, didn't expect this brand to go this low in customer service. Complete disappointment.
Stayed 3 nights in Oct 2024

10/10 Excellent

leslie

Liked: Staff & service, property conditions & facilities
Front desk staff kind. Room clean and comfortable. Cost reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristopher

Stayed 1 night in Nov 2024

2/10 Terrible

Xuemei

Business traveler
Disliked: Staff & service, property conditions & facilities
Very disappointed with the poor service. It was not up to standard, and I had a very negative experience. Would not recommend.

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand you get what you pay for, but cleanliness & safety should be expected! I booked 2 rooms, upon arrival there were 2 other people waiting to speak/check-in… only the front desk person had been in the bathroom for some time. The woman standing in line presented a plate of breakfast food she found in her microwave, it wasn’t hers! This was the 2nd room they moved to, this set the tone. We were told ALL exit doors within the building do not work and that the only door to use is the main entrance. Parking is in the back of a long narrow building, so you would need to walk around the whole building to get in, which is extremely inconvenient, potentially unsafe, not to mention it was pouring rain! But good for us, BRICKS were used to prop open all exit doors, doors that are supposed to be locked for our securityl! Not okay! Then we take the smelly dirty elevator up to 2nd floor. I walk into my room and this is what I find; windows that don’t shut nor lock obviously, dust so thick within the credenza, next to the dirty fridge, there was a small child’s footprint in the grime! There was hair EVERYWHERE, the “lounge” chair was covered in stains! The cherry on top… the security latch was broken! As we left only 10minutes later, the counter chick was again in the bathroom. The next morning we checkout, the new attendant is again in the bathroom with music blaring. No breakfast food at 830am and the pool was closed, although I wouldn’t of usedy it! Absolutely unacceptable!!!!
Stayed 1 night in Nov 2024

4/10 Poor

Gabriel

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una de las primeras veces que rento un hotel.. en las fotos se muestra algo bien pero una ves w lo abordamos notamos un olor a humedad que nos incomodó atención al cliente me párese algo decadente.. esperaba algo mejor pero bueno será para la próxima ves
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Tijo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Swimming pool was not in operation
Stayed 4 nights in Jul 2024

6/10 Okay

marlon

Stayed 2 nights in Oct 2024

6/10 Okay

Janice

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was large. Hair in the shower drain and the drain cover was very dirty. Side door of the building was propped open with a sign saying it was broken. Seems it was fixed overnight between 11pm and 7am? Breakfast was not much. Nothing I could grab and go. I would not stay again. Pool is still empty
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Aditi

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kearstyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Smail

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not clean hotel. Service is terrible for the price . Roaches in the rooms . Very durty machines on the breakfast area . No food is available when it s empty. People get to wait over 45 minutes or leave if they are in hurry. Receptionist is unprofessional. She never stand up to talk to the costumer either she is looking at the computer or not there at all. She never hepl always turning people down if they ask for any help. We get pictures and videos, we wi fill up a report with health department. I can send pictures and videos if it s need .
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024