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Best Western Chicago - Downers Grove

2.5 star property
Suburban hotel with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
The price is AED 256
AED 283 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1894)
The price is AED 297
AED 329 total
includes taxes & fees
29 Dec - 30 Dec
SureStay Plus Hotel by Best Western Chicago Lombard

About the neighborhood

Map
3010 Finley Rd, Downers Grove, IL, 60515

What's nearby

  • Yorktown Shopping Center - 3 min drive
  • Morton Arboretum - 5 min drive
  • College of Dupage - 6 min drive
  • Oakbrook Center Mall - 7 min drive
  • Wheaton College - 9 min drive

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's Downers Grove - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Chama Gaúcha Brazilian Steakhouse - Chicago - ‬1 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Original Hooters - ‬11 min walk

About this property

Best Western Chicago - Downers Grove

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Best Western Chicago - Downers Grove. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Express check-out, express check-in, and concierge services
  • An elevator, free newspapers, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 120 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (800 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Frequently asked questions

Does Best Western Chicago - Downers Grove have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chicago - Downers Grove pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western Chicago - Downers Grove?

Self parking is free at this property.

What time is check-in at Best Western Chicago - Downers Grove?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Chicago - Downers Grove?

Check-out is at 11 AM.

Where is Best Western Chicago - Downers Grove located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Yorktown Shopping Center and within 3 mi (5 km) of Advocate Good Samaritan Hospital and Morton Arboretum. College of Dupage and Mayslake Peabody Mansion are also within 6 mi (10 km).

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 843 out of 1502 reviews" "
Rating 8 - Good. 391 out of 1502 reviews" "
Rating 6 - Okay. 133 out of 1502 reviews" "
Rating 4 - Poor. 64 out of 1502 reviews" "
Rating 2 - Terrible. 71 out of 1502 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Quiet, great and nice! Clean rooms
Stayed 1 night in Dec 2024

8/10 Good

Anel

Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Shana

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would like to say it was a wonderful stay...nice room on the first floor! My toilet handle broke and they replaced it asap, the curtains for the shower were barely holding up as they had so many holes, the ceiling had water damage and the house keeper half clean the rooms! Upon arrival we found cigarette boxes and wrapping paper on the shelves where the coats go... With a few fixes and better cleaning this place would be very nice.
Stayed 2 nights in Dec 2024

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Udit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

8/10 Good

Cynitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Ulmas

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Swaraj

Stayed 1 night in Oct 2024

8/10 Good

JIN

Excellent location. Old but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Best Western Downer's Grove. The front desk staff was very friendly, as were the housekeeping and dining staff that we interacted with. The price point was affordable and we loved the various options for continental breakfast. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, we were greeted by Patricia, who exhibited AMAZING customer service. We dropped off our belongings in our room and left to spend time with family. When we returned after midnight, we found that the heat in our room was not working. I notified the front desk, and we were promptly moved to another room on the same floor, which was super convenient. The next morning, we were out all day and returned at night to find that our key cards did not work in the door. I went down to the front desk, and Patricia was working again. She noticed that while we received key cards for the new room, the employee who assisted us the night before did not change our room in the system, leading hotel staff to re-key the room, as it appeared in the system that it was vacant. Patricia worked expeditiously to get the issue resolved by changing our room reservation in the system and providing us with new key cards. Even though the error was not hers, she kept a smile on her face and a good attitude while she worked through the process. This is exactly the type of service that will keep us coming back to this location in Downer's Grove. There are several hotels in the area that we could choose from. But interactions like this will always bring us back. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pretty good experience. No issues at all. I do wish there was better parking, but thats a semi-acceptable negative. I would definitely stay again.
Stayed 5 nights in Nov 2024

6/10 Okay

Aaron

Business traveler
Liked: Staff & service
I booked this hotel because of the good ratings and low rate. However, I regretted it almost as soon as I checked into my room. The place was packed, loud, and the rooms provide very little shield from the noise. When walking down the hallways you can hear everything going on in the rooms as you pass. Once inside your room, you hear every conversation, every door opened and shut, just about every noise nearby. There is also little shield from the noise outside, which was problematic on a night when the hotel was packed and someone's car alarm continued to go off throughout the night. The hotel is much older than the photos suggest. My room was also in fairly rough condition. Wallpaper was falling off the wall beneath the window, the toilet ran every couple of minutes, etc. Next time I will gladly pay extra to stay somewhere else.
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Staff were friendly and accommodating. Hallways smelled like weed...all hours of the day and night.
Stayed 3 nights in Nov 2024

6/10 Okay

Cortney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

It was cool
Stayed 2 nights in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good service from desk
Stayed 3 nights in Nov 2024

6/10 Okay

Jeffrey

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Parag

Business traveler
Liked: Cleanliness, staff & service, amenities
Decent and affordable
Stayed 1 night in Nov 2024