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21c Museum Hotel Chicago

4.0 star property
Hotel with a 24-hour fitness center, near 360 CHICAGO

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 21c Museum Hotel Chicago

Property entrance
Interior detail
Point of interest
Point of interest
Deluxe Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
The price is AED 432
AED 615 total
includes taxes & fees
3 Jan - 4 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (1264)
The price is AED 493
AED 578 total
includes taxes & fees
5 Jan - 6 January 2025
L7 Chicago by LOTTE

About the neighborhood

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.2 km
  • Millennium Park - 15 min walk - 1.3 km
  • Art Institute of Chicago - 2 min drive - 1.9 km
  • Willis Tower - 2 min drive - 2.5 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Upscale hotel near Museum of Contemporary Art Chicago
Located close to 360 CHICAGO and Millennium Park, 21c Museum Hotel Chicago provides an art gallery on site, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site restaurant, Lure Fishbar, features seafood. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, luggage storage, and 8 meeting rooms
  • Multilingual staff, a banquet hall, and a porter/bellhop
  • Guest reviews say great things the overall value, helpful staff, and proximity to shopping
Room features
All 297 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour fitness center
  • Art gallery
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms - 8

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch plasma TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 75 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Check-out is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO, Museum of Contemporary Art Chicago, and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1100 out of 1892 reviews" "
Rating 8 - Good. 375 out of 1892 reviews" "
Rating 6 - Okay. 224 out of 1892 reviews" "
Rating 4 - Poor. 107 out of 1892 reviews" "
Rating 2 - Terrible. 86 out of 1892 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Stayed 2 nights in Nov 2024

8/10 Good

Jacquelin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cute and affordable. It has a nice seafood restaurant attached that also serves breakfast. The location is perfect, right off of Michigan Ave and I loved that all the shopping and restaurants were so close. Starbucks was a block away! My only issue is that the windows are not sound proof. I could hear sirens, cars peeling out, and people shouting at all times of the night. I’ve stayed at hotels in busier areas, but you couldn’t hear street noise. Other than that, I probably would choose this hotel again.
Stayed 2 nights in Dec 2024

4/10 Poor

Tom

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven, MANHATTAN BCH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2024

4/10 Poor

Heather

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom was dirty (toilet seat was visibly not cleaned) and the carpet was stained. The beds were very firm and uncomfortable-overall the location is good but the hotel is not clean and could really use some attention.
Stayed 2 nights in Dec 2024

6/10 Okay

Jamil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but needs some improvement, don't let them convince you to cancel uber for a taxi. Not all perks were mentioned. Beautiful museum, iron in room did not work. But still great just pick rooms carefully and be sure front desk agents aren’t running game for cab drivers/not mentioning all perks.
Stayed 2 nights in Dec 2024

6/10 Okay

Sunmi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The first impression was good, but the basic water and service conditions were not good.. The coffee maker shown in the picture and the bathroom were leaking and there was no vent, so it was stuffy.
Stayed 1 night in Dec 2024

8/10 Good

Myung Soon

Stayed 3 nights in Nov 2024

2/10 Terrible

Brianna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Save your money this place was old, run down, small and the customer service was terrible! No general manager available ever, over charged my credit card so many no’s for this property! I will NEVER be back or recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel. weed smell blowing in is absolutely disgusting
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and great location. Weed smell blowing in front door is simply awful and disgusting.
Stayed 2 nights in Dec 2024

6/10 Okay

samantha

Stayed 1 night in Nov 2024

4/10 Poor

Taylor

Stayed 2 nights in Dec 2024

6/10 Okay

Tania

Liked: Cleanliness
Disliked: Staff & service
Very outdated for the price, deluxe room was so small and no app in the tvs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adil

Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Nov 2024

6/10 Okay

Kenyetta

Traveled with family and small children
Upon arrival checking our room. I found blood stains on the pillow case. It took about an hour for house keeping to come and change it but she was very friendly. We also got stuck on the elevator luckily someone from another floor called the elevator so it could open. The lobby area was beautiful and clean but the rooms were just basic
Stayed 2 nights in Dec 2024

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Tv should be hdtv all channels
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect, for a quick Chicago visit.
Stayed 1 night in Dec 2024

6/10 Okay

Jimmie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel however there was a urban tax that was never shared when i booked this hotel. What a gimmick
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very pet friendly. Very tasteful place modern nice extra clean. in the middle of a lot of things overall very good will stay again and bring my dog
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, New York

Stayed 2 nights in Nov 2024

8/10 Good

Richard, New York

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at 11pm. Was disappointed that the drinks and snacks area was depleted. Was really hoping to get a glass of wine or something.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel with a museum in it. Clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 3 nights in Nov 2024