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21c Museum Hotel Chicago

4.0 star property
Hotel with a 24-hour fitness center, near 360 CHICAGO

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Photo gallery for 21c Museum Hotel Chicago

Property entrance
Point of interest
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Point of interest
Deluxe Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
The current price is AED 395
AED 572 total
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,670 reviews
The price is AED 511
AED 599 total
includes taxes & fees
23 Feb - 24 Feb
L7 Chicago by LOTTE

About the neighborhood

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 15 min walk
  • Art Institute of Chicago - 2 min drive
  • Willis Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Upscale hotel near 360 CHICAGO
Located close to Museum of Contemporary Art Chicago and Millennium Park, 21c Museum Hotel Chicago provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Lure Fishbar, features seafood. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a ballroom, and a computer station
  • Multilingual staff, meeting rooms, and smoke-free premises
  • Guest reviews say great things the overall value, helpful staff, and proximity to shopping
Room features
All 297 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch plasma TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 75 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Check-out is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO, Museum of Contemporary Art Chicago, and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

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21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1106 out of 1916 reviews
Rating 8 - Good. 385 out of 1916 reviews
Rating 6 - Okay. 228 out of 1916 reviews
Rating 4 - Poor. 108 out of 1916 reviews
Rating 2 - Terrible. 89 out of 1916 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alec

Liked: Staff & service, amenities
great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Haneen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean updated and within walking distance of restaurants and shopping
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrific, rooms are clean and quiet. On site restaurant has great services and delicious fare! Would definitely stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cantece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

8/10 Good

Shaunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for food and sight seeing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in Jan 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art exhibit inside the hotel was so cool and interesting!
Stayed 1 night in Dec 2024

8/10 Good

Marquia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and elegant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Offspring Exhibit, our room was nice, housekeeping was on point, breakfast was delicious
Stayed 1 night in Dec 2024

8/10 Good

Stefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so nice to let us early check in, shout out to front desk Helen for that. they also helped with things we needed aka last minute safety pins, great stay in Chicago overall
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel & super close to the mile!
Stayed 2 nights in Nov 2024

10/10 Excellent

María José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like a dream staying here
Stayed 1 night in Nov 2024

8/10 Good

Elani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't care so much for the 4pm check in. But the museum was great, the staff was very kind and the room was cleaned very well prior to arrival.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean for the most part
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place...
Stayed 3 nights in Nov 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to dining, shopping and attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice recent renovated hotel, building is old but has good shower water pressure. However, the ac is tooooo loud.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Rooms were clean and spacious. Staff helpful and friendly. They said there was a complimentary coffee machine and bottled water but there wasn’t any in our room. I could have asked but didn’t bother.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very pet friendly. Very tasteful place modern nice extra clean. in the middle of a lot of things overall very good will stay again and bring my dog
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, expensive parking however.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect, for a quick Chicago visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the museum, happy hour, reusable water bottles, Nespresso, and view of the city. The staff was fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel with museum exhibits. Walkable to all the sights and close to many restaurants.
Stayed 2 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness, property conditions & facilities
Not bad, not good. The beds were soft and lumpy, pillows had no support. Valet was a pain. Luggage carts were old and difficult to maneuver. The restaurant and bar were excellent, the art is super cool. The bathrooms were nice, the rooms were decent sized. Staff was helpful, but busy and oftentimes seemed overwhelmed.
Stayed 1 night in Feb 2025