Mayan Secret Hotel Boutique

3.5 star property
Escape to serenity near the airport, where warm sun loungers await by an inviting pool. Indulge in soothing spa treatments or get energized with a 24-hour gym session.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mayan Secret Hotel Boutique

Exterior
Property entrance
Reception
Outdoor pool, sun loungers
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Pet friendly
  • Room service
  • Gym
The current price is AED 534
AED 649 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Down duvet
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Separate bedroom
Tempur-Pedic bed
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900

What's nearby

  • Laguna Milagros - 8 min drive
  • Payo Obispo Zoo - 12 min drive
  • Museum of Maya Culture - 12 min drive
  • Chetumal Ferry Terminal - 13 min drive
  • Explanada de la Bandera - 13 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Enchiladas Huastecas - ‬7 min drive
  • ‪Antojitos Tortas y Tacos Lulu - ‬8 min drive
  • ‪La Eufemia - ‬8 min drive
  • ‪Maya Luum - ‬6 min drive
  • ‪Barbacoa Hidalgo - ‬5 min drive

About this property

Mayan Secret Hotel Boutique

Hotel near the airport
A terrace, a garden, and a 24-hour gym are just a few of the amenities provided at Mayan Secret Hotel Boutique. For some rest and relaxation, visit the sauna or spa tub, and indulge in a massage, a body scrub, or a body treatment. In addition to a business center and a snack bar/deli, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and luggage storage
  • A water dispenser, massage treatment rooms, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like safes and kitchen islands.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Kitchenettes, mini fridges, and ovens

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (538 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Low-height electrical outlets in bathroom

More

  • Couples dining
  • Designated smoking areas
  • Mosquito nets
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Portable fan
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Mini-fridge
  • Oven

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 8.00 per person (roundtrip)
  • Airport shuttle fee per child: USD 8.00
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

Does Mayan Secret Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mayan Secret Hotel Boutique?

As of 1 February 2025, prices found for a 1-night stay for 2 adults at Mayan Secret Hotel Boutique on 1 March 2025 start from $176.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mayan Secret Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a deposit of USD 50 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mayan Secret Hotel Boutique?

Self parking is free at this property.

What time is check-in at Mayan Secret Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mayan Secret Hotel Boutique?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Does Mayan Secret Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8.00 per person applies.

Where is Mayan Secret Hotel Boutique located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Laguna Milagros and within 9 mi (15 km) of Palacio Municipal De Othon P. Blanco and Chetumal Ferry Terminal. Explanada de la Bandera and Palacio de Gobierno are also within 9 mi (15 km).

Mayan Secret Hotel Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and comfortable. The staff was very friendly and helpful. We loved the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Si Yong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kerri

Traveled with group
Liked: Amenities, property conditions & facilities
Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Stayed 1 night in Feb 2023

2/10 Terrible

luis

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stay Away!!!
The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Stayed 5 nights in Jul 2022

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Abelardo de jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar e instalaciónes
Stayed 2 nights in Mar 2024

10/10 Excellent

L Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso , rodeado de naturaleza y calma
Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Stayed 3 nights in Nov 2023

8/10 Good

Ángel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Stayed 2 nights in Jan 2023

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Stayed 1 night in Dec 2022

6/10 Okay

Jorge B., Puebla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena conocerlo. Falla el internet, su único defecto
Stayed 2 nights in Mar 2021

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coordinar mejor su información
Todo estuvo increíble salvo la coordinación entre quienes tienen convenio para la reserva, no reciben la información con la seguridad y la prontitud adecuada para no incomodar al huésped,
Stayed 1 night in Sep 2019