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Hotel Real Azteca

3.0 star property
Central hotel with free breakfast connected to a shopping center in Chetumal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Azteca

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi
Front of property - evening/night
Reception
Lobby sitting area
Iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | Iron/ironing board, free WiFi

Junior Double Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Belice 186, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 4 min walk - 0.4 km
  • Palacio de Gobierno - 17 min walk - 1.5 km
  • Explanada de la Bandera - 18 min walk - 1.5 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.6 km
  • Chetumal Ferry Terminal - 18 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Antojitos Gloria - ‬5 min walk
  • ‪Restaurante " los Cocos - ‬5 min walk
  • ‪Brew Bar Cafe Chetumal - ‬4 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬4 min walk

About this property

Hotel Real Azteca

Hotel connected to a shopping center
At Hotel Real Azteca, you can look forward to free continental breakfast, a terrace, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Hotel Real Azteca include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Real Azteca Chetumal
Hotel Real Azteca
Real Azteca Chetumal
Real Azteca
Hotel Real Azteca Chetumal, Mexico - Quintana Roo
Hotel Real Azteca Hotel
Hotel Real Azteca Chetumal
Hotel Real Azteca Hotel Chetumal

Frequently asked questions

Is Hotel Real Azteca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real Azteca?

Self parking is free at this property.

What time is check-in at Hotel Real Azteca?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Real Azteca?

Check-out is at 10 AM.

Where is Hotel Real Azteca located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Museum of Maya Culture and Museo de la Ciudad. Palacio de Gobierno and Fisherman's Fountain are also within 1 mi (2 km).

Hotel Real Azteca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 119 reviews" "
Rating 8 - Good. 44 out of 119 reviews" "
Rating 6 - Okay. 29 out of 119 reviews" "
Rating 4 - Poor. 10 out of 119 reviews" "
Rating 2 - Terrible. 5 out of 119 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

EV

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal! Central location. Comfortable and clean.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Marlon

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except, that the room door needs to be more secure. It only has regular door nob with lock and the door has a gap when it's closed, which is easily opened by a phone card. The door needs to have a bolt lock. I didn't feel safe to leave my laptop inside the room while I am away.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

6/10 Okay

Gerhwin, Belize

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A good basic hotel.
The hotel itself was fine but the trucks etc beside the hotel delivering, for example, water were very noisy.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really worth the money
Excellent amazing service clean overall well located
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

It was ok.
The hotel is convenient is located a little off the main but in walking distance.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for one night - good value
Excellent stay for one night. Quick efficient check in. Spacious and clean room. Good WiFi. Shower could do with improving - it was a little difficult to set the correct water temperature.

8/10 Good

ron, grande paririe Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for most things and taxis
Looked a bit rough on outside..but very clean room..and very nice bed...

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, and in the downtown
Very friendly and helpful staff.

8/10 Good

Southaphone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable, far from ADO station
We stopped in Chetumal twice as a transitional location between Mexico and Belize, both times at Hotel Real Azteca. The first night we arrived, there was a large cockroach on its back right outside our door. That should've been a bad sign for more to come, but it wasn't. We stayed in the same room on both visits, and both times the room was in great condition, clean and comfortable. The bed is extremely big, you can probably fit 4 people on it. The shower pressure was wonderfully strong with good hot water, which is hard to find in budget hotels throughout Mexico. Staff was always helpful and friendly. FYI, the hotel is a 40-minute walk from ADO bus station which isn't bad except it was pretty hot and humid in Chetumal when we were there.

6/10 Okay

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a problem.

8/10 Good

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
For a one night stay this was a great value for the money. Comfortable stay, nice/friendly staff and good location.

6/10 Okay

Heather, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel for travelling through
Hotel was clean and had all ameneities needed. Our breakfast was supposed to be included but they did not have anything available until 7:30am which was too late for our schedule.

10/10 Excellent

Katiebelle, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
My boyfriend and I stayed at Hotel Real Azteca last night and had a very great experience. There was a mix up with our reservation when we got to the hotel but the staff helped us sort it out immediately. The owner came down to help and made sure everything worked out. Overall we had a great experience and the room was clean and super comfortable. We will absolutely stay again!!

8/10 Good

art, Midlothian VA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, staff & city
The owner, son & staff were very helpful. It was a great experince to be imersed in the local culture. Few english speaking tourists are in the area. The Mayan musuem was just across the steet as well as a huge market. The walk down Ave. de Heroes to the water was pleasent. A bus ride to the nearby fishing village of Calderita was fun. A collectivo taxi to the beautiful Laguana Bacalara and town was a good day trip. Next time I stay here I will go to the Mayan ruin just north of Caldarita. I was lucky and received a renovated room. New AC, tiled shower, bathroon, flat screen, WiFi OK, really strong around lobby. I stayed here four nights. I should have stayed a fifth.

8/10 Good

Angélica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relación precio calidad, excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suemy Margarita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jorge j

Stayed 2 nights in May 2022