Hotel Platas

2.5 star property
Hotel in Chetumal with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Platas

Balcony
Front of property
Hallway
Property entrance
Lobby

Reviews

4.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Basic Quadruple Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Fan
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Plutarco Elias Calles #205, Heroes, Chetumal, QROO, 77000

What's nearby

  • Palacio Municipal De Othon P. Blanco - 7 min walk - 0.6 km
  • Explanada de la Bandera - 10 min walk - 0.9 km
  • Palacio de Gobierno - 10 min walk - 0.9 km
  • Chetumal Ferry Terminal - 11 min walk - 1.0 km
  • Museum of Maya Culture - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬1 min walk
  • ‪Super Frutti - ‬6 min walk
  • ‪Los Almendros - ‬6 min walk
  • ‪El Taquito de Don Julio - ‬4 min walk
  • ‪Babu Té Bar - ‬6 min walk

About this property

Hotel Platas

Property highlights
Consider a stay at Hotel Platas and take advantage of a free daily manager's reception, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • Free newspapers, a water dispenser, and smoke-free premises
  • Coffee/tea in the lobby, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, fans, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 100.0 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

HOTEL PLATAS chetumal
PLATAS chetumal
Hotel Platas Hotel
Hotel Platas Chetumal
Hotel Platas Hotel Chetumal

Frequently asked questions

Is Hotel Platas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Platas?

There is free parking nearby.

What time is check-in at Hotel Platas?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Platas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Platas located?

Situated in Chetumal, this hotel is within a 10-minute walk of Palacio Municipal De Othon P. Blanco and Museo de la Ciudad. Explanada de la Bandera and Palacio de Gobierno are also within 15 minutes.

Hotel Platas Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.0/10

Cleanliness

4.4/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From day one the toilet tank never fill and never flush well, report front desk but no plumber to fix. While whole time I stay. Last 2 days my room have no tv cable, I report and they can’t able to reach dish company. My room have no wifi, I have to come outside to common area to use wifi, when I report front desk then they say that your room is far from signal range. Then why say room have wifi on site. I have big problem while checking in. They say my card didn’t accept but it work at the atm well. They want money in cash in there hands , I think that is the whole point. My paper say that my price is included my 2 kids and 2 adult but they still charge me for 1 extra kid every day which I stay. Very terrible experience and front desk don’t talk English at all. And after all which room I stay number 9 don’t have remote for ac , I have get up and on and off from breaker and I can’t adjust the speed, it set on 1 and I have get up always to off it all the time at mid night during my sleep. Very terrible experience and it’s all true you can contact the company and check
Stayed 11 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
I liked the 24 hr service. I liked that it was in town
Stayed 2 nights in Apr 2019

6/10 Okay

Mayela

hotel x
Stayed 5 nights in May 2019

6/10 Okay

Mariela

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOS DIERON UNA HABITACION QUE PARECIA MAS CUARTO DE SERVICIO SIN TELEVISION NI VENTANA, PESIMO LUGAR, NO VOLVERE A ESE HOTEL
Stayed 1 night in May 2019

2/10 Terrible

Camila

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Esta mas o menos con relacion al precio, el personal poco amable
Stayed 1 night in Apr 2019