See all properties
Save

City Express by Marriott Chetumal

3.0 star property
Unwind after shopping with an invigorating swim in the outdoor pool. Recharge at this connected hotel.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express by Marriott Chetumal

Lobby
Exterior
Property amenity
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
The price is AED 214
AED 261 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
Desk chair
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Cable channels
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Fiesta Inn Chetumal Hotel

Pool
Free airport shuttle
Parking included
Free WiFi
8.6 out of 10, Excellent, (1007)
The price is AED 273
AED 312 total
includes taxes & fees
24 Jan - 25 Jan
Fiesta Inn Chetumal Hotel

About the neighborhood

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084

What's nearby

  • Payo Obispo Zoo - 4 min drive
  • Museum of Maya Culture - 5 min drive
  • Palacio Municipal De Othon P. Blanco - 6 min drive
  • Explanada de la Bandera - 6 min drive
  • Chetumal Ferry Terminal - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Vips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plaza las Americas - ‬5 min walk
  • ‪Le petit - ‬7 min walk
  • ‪Comida Asiatica - ‬7 min walk

About this property

City Express by Marriott Chetumal

Hotel connected to a shopping center
At City Express by Marriott Chetumal, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • A free area shuttle, 1 meeting room, and coffee/tea in the lobby
  • A front-desk safe, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 109 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 10 km

Food and drink

  • Free full breakfast available 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Does City Express by Marriott Chetumal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is City Express by Marriott Chetumal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Chetumal?

Self parking is free at this property.

What time is check-in at City Express by Marriott Chetumal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Chetumal?

Check-out is at 1 PM.

Where is City Express by Marriott Chetumal located?

Situated near the airport, this hotel is within 2 mi (3 km) of Payo Obispo Zoo, Santuario del Manati, and Dr. Alfredo Barrera Marin Botanical Garden. Palacio Municipal De Othon P. Blanco and Museum of Maya Culture are also within 3 mi (5 km).

City Express by Marriott Chetumal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 306 out of 824 reviews" "
Rating 8 - Good. 303 out of 824 reviews" "
Rating 6 - Okay. 134 out of 824 reviews" "
Rating 4 - Poor. 41 out of 824 reviews" "
Rating 2 - Terrible. 40 out of 824 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room is very small, and the bathroom has a sewer smell. The desk clerk speaks no English. Other than that my stay was okay.
Stayed 2 nights in Jan 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet stay
Stayed 1 night in Jan 2025

10/10 Excellent

ETHLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great package (location, price, breakfast, Pool, gym, walking distance, great location etc)
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Traveled with group, Traveled with partner
Liked: Cleanliness
Was a good stay, except some stains on the blankets and sheets.
Stayed 1 night in Jan 2025

6/10 Okay

Ray

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Good enough for 1 night stay. I would not say the rooms are dirty but the smell all throughout the Hotel was not pleasant. Everything in the room worked fine and was clean. Hotel is close to a small road . Lots of tradfic all through the night. Rooms not very sound proof and you can hear different noises all through the night. Pool was dirty so the children were dissapointed that we didn't let them swim. Looked like it didn't get proper maintenance. Back side of Hotel yard for parking had a huge pile of garbage bags on the ground beside the bin. Breakfast is not 5 star if you compare with VIPS or some other place , but for a complimentary breakfast it is better than most . Lots to choose from and nice quality food for a complimentary breakfast. Due to the smell and noise, and bad pool I am not planning to come back.
Stayed 1 night in Dec 2024

8/10 Good

Veronica, Belmopan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. The only issues were that the television services were quite poor and limited and the light on the A/C unit made it difficult to sleep with the A/C on.
Stayed 2 nights in Dec 2024

8/10 Good

Maroly, Benque Viejo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a second receptionist, especially when there are multiple persons waiting to check in
Stayed 1 night in Dec 2024

10/10 Excellent

Rajiv, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Appreciate the breakfast
Stayed 1 night in Dec 2024

8/10 Good

Veronica, Belmopan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to the mall.
Stayed 1 night in Nov 2024

4/10 Poor

Dixie

Traveled with family and small children
Checkin was a slow process and not customer friendly. Our room was non smoking but definitely had been smoked in as it was such a strong smell as soon as you opened the door. Our AC stopped working in the middle of the night. Definitely won’t be staying here again. Not Marriot worthy at all.
Stayed 1 night in Dec 2024

8/10 Good

Baldomero

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice place. Staff could be more welcoming.
Stayed 2 nights in Nov 2024

10/10 Excellent

BERNHARD

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not very pricey, breakfast included, nice swimming pool
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIO, Belize city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay
Stayed 1 night in Oct 2024

6/10 Okay

Cornelio

Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Stayed 1 night in Sep 2024

6/10 Okay

Genny

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

10/10 Excellent

Leolyn, Belize

Stayed 2 nights in Aug 2024

10/10 Excellent

Ellerry

Stayed 1 night in Aug 2024

8/10 Good

PEI JUN, BELIZE CITY

Liked: Cleanliness, property conditions & facilities
Mini fridge would have been nice
Stayed 2 nights in Sep 2024

6/10 Okay

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place, quiet and overall cleanliness was good, checkin was slow, breakfast was nothing to bragg about
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location next to mall
Stayed 1 night in Aug 2024

8/10 Good

Erwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for weekend family stays
Convenient for Family trips and its location is near shopping, food and entertainment. The complimentary breakfast was a nice benefit.
Stayed 2 nights in Aug 2024

4/10 Poor

Perez

Traveled with family
Disliked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2024