Palacio Municipal De Othon P. Blanco - 18 min walk
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Brew Bar Cafe Chetumal - 7 min walk
Backery & Coffee Casa Vanilah - 3 min walk
Tortas y Tacos al Pastor "Don Miguel - 1 min walk
La Peninsula - 1 min walk
About this property
Continental Caribe Bay
Hotel near Museum of Maya Culture
Located close to Museo de la Ciudad and Fisherman's Fountain, Continental Caribe Bay provides a terrace, a garden, and a gym. The on-site international cuisine restaurant, Nah Balam, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Additional perks include:
An outdoor pool
Free self parking
Luggage storage, a 24-hour front desk, and ATM/banking services
4 meeting rooms, a reception hall, and smoke-free premises
Room features
All 85 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
32-inch TVs with cable channels
Daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
1 restaurant
Room service available
Restaurants on site
Nah Balam
Things to do
Bike parking
Fitness center
Outdoor pool
Family friendly
Outdoor pool
Conveniences
ATM/banking services
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Conference center
Meeting rooms - 4
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Private bathroom
Shower/tub combination
Towels
Entertainment
32-inch TV
Cable channels
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal
Frequently asked questions
Does Continental Caribe Bay have a pool?
Yes, this property has an outdoor pool.
Is Continental Caribe Bay pet-friendly?
No, pets are not allowed at this property.
How much is parking at Continental Caribe Bay?
Self parking is free at this property.
What time is check-in at Continental Caribe Bay?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Continental Caribe Bay?
Check-out is at 1 PM.
Where is Continental Caribe Bay located?
Located in the heart of Chetumal, this hotel is steps from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Santuario del Manati are also within 3 mi (5 km).
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Continental Caribe Bay Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I love that we had enough space for ourselves. Also the tidiness of the place was a plus.
meily
Stayed 2 nights in Jul 2022
8/10 Good
paul
6 September 2024
Liked: Cleanliness, staff & service
owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
paul
Stayed 4 nights in Aug 2024
6/10 Okay
Erick
5 May 2024
Liked: Staff & service
Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old.
Ryan
Stayed 3 nights in Oct 2024
4/10 Poor
George
20 September 2024
Disliked: Staff & service
Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good.
I will not recommend it to my enemies
I've never enjoyed such soft and comfortable beds at a hotel in Chetumal before. The staff tried their best to understand me as me or my friends could not speak Spanish. The attendant was attentive and help us get to our rooms with ease.