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Continental Caribe Bay

3.5 star property
Hotel with free parking, steps from Museum of Maya Culture

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Continental Caribe Bay

Outdoor pool
Standard Double Room | Desk, free WiFi
Lobby sitting area
Lobby sitting area
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, free WiFi

Junior Room, 1 King Bed

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Desk, free WiFi

Suite Junior

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Museo de la Ciudad - 3 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Palacio Municipal De Othon P. Blanco - 18 min walk
  • Explanada de la Bandera - 19 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Continental Caribe Bay

Hotel near Museum of Maya Culture
Located close to Museo de la Ciudad and Fisherman's Fountain, Continental Caribe Bay provides a terrace, a garden, and a gym. The on-site international cuisine restaurant, Nah Balam, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, bicycle parking, and a 24-hour front desk
  • ATM/banking services, smoke-free premises, and 4 meeting rooms
Room features
All 85 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Nah Balam

Things to do

  • Bike parking
  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference center
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal

Frequently asked questions

Does Continental Caribe Bay have a pool?

Yes, this property has an outdoor pool.

Is Continental Caribe Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Continental Caribe Bay?

Self parking is free at this property.

What time is check-in at Continental Caribe Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Continental Caribe Bay?

Check-out is at 1 PM.

Where is Continental Caribe Bay located?

Located in the heart of Chetumal, this hotel is steps from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Santuario del Manati are also within 3 mi (5 km).

Continental Caribe Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 756 reviews" "
Rating 8 - Good. 308 out of 756 reviews" "
Rating 6 - Okay. 85 out of 756 reviews" "
Rating 4 - Poor. 26 out of 756 reviews" "
Rating 2 - Terrible. 9 out of 756 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ceon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very good. Always clean
Stayed 2 nights in Oct 2024

8/10 Good

Randon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned.
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old.
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel, pembroke pines

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Stayed 1 night in Sep 2024

4/10 Poor

George

Disliked: Staff & service
Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies
Stayed 3 nights in Sep 2024

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service
owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
Stayed 4 nights in Aug 2024

8/10 Good

Ceon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Erick

Liked: Staff & service
Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Stayed 4 nights in Apr 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shumari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when traveling through Chetumal.
Stayed 1 night in Apr 2023