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ALA Residencias

2.5 star property
Aparthotel in Chetumal with a rooftop terrace and an outdoor pool

Choose dates to view prices

Photo gallery for ALA Residencias

Exterior
Family Room | Private kitchen | Espresso maker, cleaning supplies, dining tables
Interior detail
Terrace/patio
Junior Suite, Bay View | Minibar, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Loft

Superior Loft | Minibar, individually decorated, individually furnished

Superior Loft

Highlights

Balcony
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View | Minibar, individually decorated, individually furnished

Junior Suite, Bay View

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room | Minibar, individually decorated, individually furnished

Gallery Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Minibar, individually decorated, individually furnished

Standard Loft

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa

Standard Villa | Minibar, individually decorated, individually furnished

Standard Villa

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

Minibar, individually decorated, individually furnished

Superior Studio Suite

Highlights

Balcony
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
C. 22 de Enero, Chetumal, QROO, 77000

What's nearby

  • Fisherman's Fountain - 1 min walk - 0.1 km
  • Explanada de la Bandera - 1 min walk - 0.1 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.5 km
  • Palacio Municipal De Othon P. Blanco - 16 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬6 min walk
  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪Winner's - ‬2 min walk
  • ‪Hotel Villanueva - ‬2 min walk

About this property

ALA Residencias

Aparthotel in Chetumal with a rooftop terrace and an outdoor pool
An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes, and also available are a furnished patio and a TV. Housekeeping is available on request.
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Spanish

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8.0 out of 10, Very Good, 39 reviews
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Property amenities

Pool/Spa

  • Private pool
  • Outdoor pool

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • No onsite parking available

Food and drink

  • Espresso maker
  • Cleaning supplies

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Soap
  • Toilet paper
  • Towels provided
  • Bathrobes
  • Shampoo

Entertainment

  • 75-inch Smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • Individually decorated
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

Frequently asked questions

Does ALA Residencias have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is ALA Residencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at ALA Residencias?

This property doesn't offer parking.

What time is check-in at ALA Residencias?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at ALA Residencias?

Check-out is at noon.

Where is ALA Residencias located?

Situated in Chetumal, this aparthotel is steps from Fisherman's Fountain and Explanada de la Bandera. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.

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ALA Residencias Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, communication
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Nice room
The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication
Always a great stay!!
This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

8/10 Good

Tayfun

Liked: Amenities, property conditions & facilities, communication
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication
Love it!!
I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication
Wonderful
It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, communication
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023

10/10 Excellent

EVAN I

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, amenities, communication
Esta bien la ubicación, frente letras de Chetumal y malecón, cerca del ferry a Belice, 10 minutos del aeropuerto y cerca carretera a Belice y Bacalar
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Exciting .amazing , very comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, room comfort, communication
Muy cómoda habitación, buena ubicación
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Reymundo

Liked: Cleanliness, amenities, property conditions & facilities, communication
La hospitalidad de su personal , fueron muy amables. Nos gusto TODO, Exelente ubicación, limpio cómodo, bonito, funcional. La suite sensacional la vista maravillosa hacia la bahía la piscina en excelente condiciones.
Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Diana Alejandra

Liked: Cleanliness, property conditions & facilities, communication
Está hermoso me encantó y por supuesto volveré
Stayed 1 night in May 2024

2/10 Terrible

ARI

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Pésima opción, no respetaron el precio, quisieron abusar con el tipo de cambio y además pretendieron cobrarle comisión por pagar con tarjeta de crédito, obviamente no me quedé, pésimo servicio
Stayed 1 night in Apr 2024