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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with 5 restaurants connected to a shopping center in Chengdu

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Chengdu

View from room
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk
The price is AED 371
AED 433 total
includes taxes & fees
4 Jan - 5 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The St. Regis Chengdu

Pool
Spa
Parking included
Free WiFi
9.2 out of 10, Wonderful, (164)
The price is AED 362
AED 422 total
includes taxes & fees
5 Jan - 6 January 2025
The St. Regis Chengdu

About the neighborhood

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 10 min walk - 0.9 km
  • Wenshu Monastery - 19 min walk - 1.6 km
  • Chengdu IFS - 3 min drive - 2.5 km
  • Taikoo Li Shopping Center - 3 min drive - 2.5 km
  • Wide and Narrow Street - 4 min drive - 3.4 km

Getting around

  • Hongpailou Railway Station - 8 min drive
  • Luomashi Station - 16 min walk
  • Shuangliu Intl. Airport (CTU) - 28 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Flair - ‬2 min walk
  • ‪Caffe Bene-咖啡陪你 - ‬5 min walk
  • ‪六和豆浆 - ‬2 min walk
  • ‪太平洋咖啡成都富力天汇店 - ‬5 min walk

About this property

The Ritz-Carlton, Chengdu

Luxury hotel near Tianfu Square
Located close to Sichuan Museum of Science and Technology and Wenshu Monastery, The Ritz-Carlton, Chengdu provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to hydrotherapy, aromatherapy, or a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Chengdu also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • An electric car charging station, tour/ticket assistance, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 350 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • LED TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 253-253 for adults and CNY 0-253 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Li Xuan
  • FLAIR
  • SPICES
  • The Lobby Lounge
  • Dining Room

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18464 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 253 to 253 for adults, and CNY 0 to 253 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Ritz-Carlton, Chengdu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Chengdu?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Chengdu?

Check-out is at noon.

Where is The Ritz-Carlton, Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Taikoo Li Shopping Center are also within 2 mi (3 km). Luomashi Station is 16 minutes by foot and Wenshu Monastery Station is 18 minutes.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 226 out of 273 reviews" "
Rating 8 - Good. 35 out of 273 reviews" "
Rating 6 - Okay. 9 out of 273 reviews" "
Rating 4 - Poor. 2 out of 273 reviews" "
Rating 2 - Terrible. 1 out of 273 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhifen, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and restaurants. The hotel is wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Benge, West Pennant Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and location
Stayed 5 nights in Dec 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Dec 2024

10/10 Excellent

Yichen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

YONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. Service is excellent. We had a great experience staying Ritz Carlton Chengdu!
Stayed 3 nights in Nov 2024

10/10 Excellent

Yiqun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel helpful staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Traveled with family
Excellent hotel. Friendly staff, good facilities and convenient location. The only point worth mentioning is the tile around the pool is a bit slippery
Stayed 3 nights in Oct 2024

8/10 Good

yuelin, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location and the staff were very nice and helpful. The only thing lacking was the bathroom accessories
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dong

Stayed 4 nights in Aug 2024

10/10 Excellent

Mark, Lytham St Annes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Stayed 9 nights in Jul 2024

8/10 Good

Cristiano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and courtesy of the people at the Ritz.
Stayed 2 nights in Sep 2024

10/10 Excellent

SHIYUAN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding services
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Beautiful facility well located
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Pui shan susanna

Stayed 2 nights in Jul 2024

10/10 Excellent

JIEKUN

Stayed 2 nights in Jul 2024

10/10 Excellent

yanru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

yanru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Great city view.
Stayed 1 night in May 2024