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Kempinski Hotel Chengdu

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Chengdu

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kempinski Hotel Chengdu

Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)
Executive Room | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk
The price is AED 234
AED 273 total
includes taxes & fees
26 Jan - 27 Jan

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Front of property

Shangri-La Chengdu

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The price is AED 365
AED 425 total
includes taxes & fees
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About the neighborhood

Map
Ren Min Nan Road 42, Chengdu, Sichuan, 610041

What's nearby

  • Sichuan University - 4 min drive
  • Tianfu Square - 6 min drive
  • Chengdu IFS - 7 min drive
  • Wuhou Temple - 7 min drive
  • Taikoo Li Shopping Center - 7 min drive

Getting around

  • South Railway Station - 6 min drive
  • Nijiaqiao Station - 11 min walk
  • Shuangliu Intl. Airport (CTU) - 17 min drive

Restaurants

  • ‪云门锦翠 - ‬12 min walk
  • ‪邱公馆咖啡烘焙屋 - ‬5 min walk
  • ‪飞酒吧 - ‬5 min walk
  • ‪快车道浪漫休闲吧 - ‬9 min walk
  • ‪翡翠丽都商务会所 - ‬13 min walk

About this property

Kempinski Hotel Chengdu

Luxury eco-certified hotel located in Wuhou
At Kempinski Hotel Chengdu, you can look forward to a nightclub, a terrace, and shopping on site. Treat yourself to a body scrub, a hot stone massage, or a body treatment at Jivana Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; the property also has a garden, a hair salon, and an arcade/game room. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a front-desk safe, and laundry services
Room features
All 471 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • HDTVs with cable channels
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 118.00 for adults and CNY 78 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Seasons Restaurant
  • Harmony Chinese
  • DR Restaurant & Bar
  • Kempi Deli

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Shopping
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 8 to March 23:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Lunar New Year:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 360

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 118.00 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 200 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu

Frequently asked questions

Does Kempinski Hotel Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Kempinski Hotel Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Chengdu?

Self parking is free at this property.

What time is check-in at Kempinski Hotel Chengdu?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kempinski Hotel Chengdu?

Check-out is at noon.

Does Kempinski Hotel Chengdu provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 200 per vehicle applies.

Where is Kempinski Hotel Chengdu located?

This family-friendly Chengdu hotel is located in the business district, within 1 mi (2 km) of Chengdu United States Consulate and Yulin Life Plaza. Sichuan University and Sichuan University are also within 2 mi (3 km). Nijiaqiao Station is 11 minutes by foot and Tongzilin Station is 16 minutes.

Kempinski Hotel Chengdu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 119 reviews" "
Rating 8 - Good. 45 out of 119 reviews" "
Rating 6 - Okay. 15 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 4 out of 119 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near a metro station
Stayed 2 nights in Dec 2024

10/10 Excellent

Kui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Sep 2024

8/10 Good

Wing Fai

Stayed 3 nights in Mar 2024

10/10 Excellent

Rares-Mihai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Wen, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, room was a little small. Overall its a great place to stay!
Stayed 1 night in Dec 2019

8/10 Good

John

Business traveler
Liked: Staff & service
Nice hotel but needs renovation - looking a bit tried
Stayed 1 night in Sep 2019

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and comfort
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Stayed 13 nights in May 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
nice hotel with full facilities.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Qihong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Poh

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel too old
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Their service was great! They helped English-speakers with all their concerns!
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dispointed, dirty room/bad food/awful service
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.

6/10 Okay

Jingjing

Liked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Overnight stay while transiting through China
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near shopping area
This was a nice hotel to stay in. The room was comfy and the price was good. A couple of the employees spoke some English, but it was better than other places that I stayed at.
Stayed 1 night in Sep 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel one of the best I've stayed in China
Stayed 1 night in Jun 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service around
We will start going to Chengdu on a regular basis. After our stay this will be our home in Chengdu. One of the best hotels we have stayed in
Stayed 3 nights in Jun 2017

10/10 Excellent

ROBERT CV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star location. Great Staff. Comfortable bed.
Great Breakfast. Cordial staff. Very good location