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Grand Hyatt Chengdu

4.5 star property
Luxury hotel connected to a shopping center in Chengdu City Centre with 8 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Chengdu

Exterior
49-inch LED TV with satellite channels, TV, DVD player
2 bars/lounges, cocktail bar
Business center
City view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Spa
  • Breakfast available
  • Gym
The price is AED 349
AED 407 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Grand Deluxe Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed with Club Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds with Club Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout drapes

1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Suite King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium View)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout drapes

Grand Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 116 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout drapes

Grand Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Suite King

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout drapes

1 King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Connecting Suite (Twin+Grand Suite King)

Minibar, in-room safe, desk, blackout drapes

Family Connecting Suite (Twin+Grand Suite King)

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed with Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds with Club Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite Twin

Minibar, in-room safe, desk, blackout drapes

Grand Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Atrium View with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed Atrium View with Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room (King+Twin)

Minibar, in-room safe, desk, blackout drapes

Family Connecting Room (King+Twin)

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Grand Hyatt Suite (Double Bed)

Minibar, in-room safe, desk, blackout drapes

Grand Hyatt Suite (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Egyptian Deity Wonderful Childlike Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Egyptian Deity Wonderful Childlike Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Ritz-Carlton, Chengdu

Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (270)
The price is AED 388
AED 453 total
includes taxes & fees
1 Jan - 2 January 2025
The Ritz-Carlton, Chengdu

About the neighborhood

Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021

What's nearby

  • Chengdu IFS - 8 min walk
  • Taikoo Li Shopping Center - 11 min walk
  • Tianfu Square - 12 min walk
  • People's Park - 2 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Chunxi Road Station - 12 min walk
  • Chengdu Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 27 min drive

Restaurants

  • ‪澳洲肥牛 - ‬3 min walk
  • ‪深圳棒约翰餐饮管理有限公司 - ‬3 min walk
  • ‪尚都咖啡 - ‬1 min walk
  • ‪咖啡陪你 - ‬2 min walk
  • ‪福缘茶楼 - ‬2 min walk

About this property

Grand Hyatt Chengdu

Luxury hotel located in Chengdu City Centre
You can look forward to golfing on site, a terrace, and a shopping mall on site at Grand Hyatt Chengdu. Treat yourself to a massage at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Concierge services, a ballroom, and 10 meeting rooms
Room features
All 370 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 49-inch LED TVs with cable channels and DVD players
  • Mini fridges, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 per person
  • 8 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Grand Cafe
  • Number 8
  • BBQ
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Golfing
  • Indoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (32292 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Cable/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

Does Grand Hyatt Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Grand Hyatt Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Chengdu?

Self parking is free at this property.

What time is check-in at Grand Hyatt Chengdu?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Chengdu?

Check-out is at noon.

Does Grand Hyatt Chengdu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 530 per vehicle applies.

Where is Grand Hyatt Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Chengdu IFS, Taikoo Li Shopping Center, and Tianfu Square. Sichuan Museum of Science and Technology and Sichuan University are also within 1 mi (2 km). Chunxi Road Station is 12 minutes by foot and 2nd Chengdu People's Hospital Station is 13 minutes.

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 85 reviews" "
Rating 8 - Good. 18 out of 85 reviews" "
Rating 6 - Okay. 3 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Stayed 4 nights in Nov 2024

10/10 Excellent

James Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Stayed 20 nights in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Joey

Stayed 1 night in May 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Stayed 4 nights in Dec 2021

8/10 Good

Suk yan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Wayne, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Joe, shanghai,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Stayed 2 nights in Jan 2019

10/10 Excellent

Eunhye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a good place to stay. Very convenient . Easy to everything
Stayed 4 nights in Oct 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, worthy of a Grand Hyatt!
Superb hotel all around. Great location. Next to several pedestrian shopping streets. Close to subway stop. Super friendly staff. Wonderful buffet for breakfast. For guests with Executive Lounge access, the evening cocktail can be a great dinner substitute, making it a great value. Will highly recommend!
Stayed 4 nights in Oct 2018