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Crowne Plaza Chengdu Panda Garden by IHG

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Crowne Plaza Chengdu Panda Garden by IHG

Property amenity
Exterior
Property amenity
Steam room, body treatments, hydrotherapy, aromatherapy
Steam room, body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk
The current price is AED 234
AED 273 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining Areas)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Living Dining Areas)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Panda Theme)

Premium Room, 1 King Bed (Panda Theme) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed (Panda Theme)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • 43 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panda Theme)

Standard Room, 1 King Bed (Panda Theme) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Panda Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Living Dining)

Minibar, in-room safe, desk, blackout drapes

Suite, Multiple Beds (Living Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 292 reviews
The price is AED 390
AED 455 total
includes taxes & fees
12 Mar - 13 Mar
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About the neighborhood

Map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503

What's nearby

  • Chengdu Research Base of Giant Panda Breeding - 4 min drive - 4.1 km
  • Chengdu IFS - 15 min drive - 17.1 km
  • Tianfu Square - 15 min drive - 17.6 km
  • Taikoo Li Shopping Center - 16 min drive - 15.0 km
  • People's Park - 17 min drive - 18.7 km

Getting around

  • Sanhechang Station - 5 min drive
  • Chengdu Railway Station - 14 min drive
  • Shuangliu Intl. Airport (CTU) - 48 min drive

Restaurants

  • ‪金时代酒吧 - ‬5 min drive
  • ‪心源茶房 - ‬13 min drive
  • ‪何氏豆腐 - ‬7 min drive
  • ‪86°CTea - ‬6 min walk
  • ‪天福酒店 - ‬14 min drive

About this property

Crowne Plaza Chengdu Panda Garden by IHG

Luxury hotel located in Xindu
Consider a stay at Crowne Plaza Chengdu Panda Garden by IHG and take advantage of a nightclub, a terrace, and a coffee shop/cafe. Indulge in a deep-tissue massage, hydrotherapy, and reflexology at Sense Spa, the onsite spa. Be sure to enjoy Chinese cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and tour/ticket assistance
  • A porter/bellhop, concierge services, and barbecue grills
Room features
All 345 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: CNY 138 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Canal Luna
  • Cafe 198

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1873 square feet of space)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Frequently asked questions

Does Crowne Plaza Chengdu Panda Garden by IHG have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crowne Plaza Chengdu Panda Garden by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Chengdu Panda Garden by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Chengdu Panda Garden by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Chengdu Panda Garden by IHG?

Check-out is at noon.

Where is Crowne Plaza Chengdu Panda Garden by IHG located?

Located in Xindu, this luxury hotel is within 6 mi (10 km) of Sichuan Conservatory of Music, Mt. Fenghuang Park, and Chengdu University of Technology. Guihu Park and Southwest Petroleum University are also within 9 mi (15 km).

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Crowne Plaza Chengdu Panda Garden by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 143 reviews
Rating 8 - Good. 36 out of 143 reviews
Rating 6 - Okay. 13 out of 143 reviews
Rating 4 - Poor. 2 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Xiao Fan provide a good service for us. Thanks
Stayed 1 night in May 2024

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ching ching

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

CHIH HSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
非常舒適的環境
Stayed 3 nights in Jun 2023

8/10 Good

CHIH HSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒适的家庭旅行
感谢酒店提供的一切贴心服务。
Stayed 2 nights in Jun 2022

8/10 Good

XIN

Liked: Cleanliness, staff & service, room comfort
設施有點舊
房間大，環境接近大自然，但是酒店設施有點舊了
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パンダ基地に近いため何度かお世話になっています。路線バスのバス停までちょっと歩くし、ルートが変わって基地まで少し時間がかかるようになってしまいましたが、お部屋も使いやすく安心して利用できるところが良いです。フロントも英語対応できる方が増えたようです。USBの充電が高速充電対応になっていて便利でした。
USBの充電が便利でした。
Stayed 5 nights in Dec 2019

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
クラブルームがおすすめ
パンダ基地に行くためにクラブルームに2泊しました。 1日目はホテルに着いたのが22時過ぎだったので、ウェルカムフルーツは翌日に準備するとのこと。 お部屋はとても綺麗で、冷蔵庫に飲み物（ビール）も入っていたので助かりました。 朝食は地下の朝食会場で6:30-10:00です。初日は7時過ぎに行ったので空いていてとても良かったのですが、 2日目は8時に行ったら大混雑で席もありませんでした。早めに行くのをお勧めします。 パンダ基地へのシャトルサービスですが、行きは一番早い8:15のバスを事前に予約して乗りました。 基地の手間で降りるので、バスを降りてからチケット売り場まで少し歩きます。 帰りは、降りた場所に戻ってくればOKとのことでした。 私は2時のバスを予約していたので、早めにシャトル乗り場に戻ってきたのですが、1:45頃にバスが来てくれて 予約していない乗客がいたのか、乗り切れないということで直ぐにバスは発車しました。 ピストン輸送することもあるようです。（なので定刻にバスがいないこともあるかもしれないですね） ※ここで重要な情報です※ バスを待っている間に足に小さい黒い虫が何匹か止まっているのに気が付いて振り払ったのですが、 帰国してから両足とも何か所も虫さされの跡がありひどい目にあいました。長ズボンだったのですが、 靴下が短め（くるぶしよりも上です）だったので、靴下がなくなった辺りを集中的にやられました。 猛烈なかゆみだったので皮膚科に行ったところ、ダニではないか？とのことでした。 これから訪問される方は、長い靴下をはくか、バス乗り場では要注意です！ ホテル自体は帰りの空港へのタクシー手配もバッチリでしたし、クラブラウンジもご飯も食べられるし、 お酒もたくさん種類があって、非常に快適でした。パンダ基地に行かれるならオススメです。
ウェルカムフルーツ
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel for the Pandas.
The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Stayed 1 night in Sep 2019

10/10 Excellent

Jana, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Yan, Hong Kong

Liked: Staff & service, amenities, property conditions & facilities
環境淸靜，景觀一流。房間很大，而且舒適。房間景觀，面對室外游泳池，及一片很大綠色草地，很舒服。附近是成都熊貓基地。
Stayed 5 nights in Aug 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WerkpuntjeS
+ buitenzwembad, kamer, shuttle naar panda’s/metro - ver van centrum (taxi’s niet evident), binnenzwembad (constant zwemlessen waardoor helft van het bad niet toegankelijk is), kwaliteit brood bij het ontbijt
Stayed 3 nights in Jul 2019

8/10 Good

hideaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
成都出張
仕事で一泊で利用しました。近くに食事出来るお店が無く、その点が残念でした。 次回は周りを探索してみたいです。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes! Stay here!!!
We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for pandas
Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Stayed 2 nights in May 2019

10/10 Excellent

shawon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很温馨的酒店
靠近熊猫基地好想跟自己没什么关系。因为和好朋友一起在这边聚会不可能去看熊猫撸竹子。酒店很干净，前台很亲切，不断关怀入住感受。下次还会继续选择皇冠
Stayed 2 nights in Apr 2019

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2019