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"Great service provided by the staff, especially Gregory the bartender who was able to accommodate my large party for dinner the first night we got there. Was amazing with everyone and he went above and beyond for us. Greatly appreciate him. The rest of the staff was also friendly and helpful. Hotel was in a great location near lots of restaurants and a walkable area of shops. "

"My Stay at Hyatt Place Nashville/Franklin/Cool Springs was great! Very clean with an amazing breakfast! Staff is very friendly and very attentive. "

"We liked the area as it was close to our family and food/shopping. One negative was when we arrived early we were put in a room that smelled of smoke and appeared unclean. We were given another room a few minutes later"

"Everything was excellent."

"This stay was great for a weekend getaway. Lots of shopping and food options nearby."

"Love the games and atmosphere of the lobby"

"This property is great. Im a local that had to stay because of work being done on my home. It is very clean, the staff is top notch, the rooms and area is quiet. Breakfast has a good selection. Will absolutely recommend to friends and family!! "

"What an amazing place to stay. Included in our room rate was breakfast, a very full happy hour buffet, and free alcoholic drinks every day of our stay!"

"Our second time this year staying at this property. Rooms are excellent, spacious, clean, amenities and comfortable. Staff is friendly, accessible and knowledgeable of the area. We will be back!"